Technical Consultants

job summary:

Job Description:

Lead smaller projects and teams compared to Principal Technical Consultants focusing on story execution sharing customer successes and guiding customers on business value

Develop expertise in 12 ServiceNow offerings providing prescriptive guidance and maintaining platform health through handson technical leadership

Guide customers through technical documentation and discussions driving innovation for consistent delivery

Coach and mentor junior team members Technical Consultant and Associate Technical Consultant on solutioning building expertise and project challenges as they arise

Participate in workshops with customers to assess current processes and establish futurestate processes

Design and deliver ServiceNow insert workflow name solutions with a technical architecture designed for longterm success and following ServiceNow technical standards and leading practices

Provide oversight and unit testing of code developed by partner or customer employees

Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes

Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution

Provide feedback to product development to improve the product based on experiences gained with customers

Maintain skills certifications on insert skill or cert for insert workflow name

Qualifications

Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problem solving

This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry

8 years experience as part of a professional services organization or equivalent educationexperience

Ability to travel up to 50

Industry domain expertise in insert industry

Creative with comfort running projects independently

Success driving complex issues through analysis and resolution

Experience working collaboratively

ServiceNow certifications in aligned workflow

Independently leverages AI to optimize workflows tailor customer solutions and inform strategic decisions

Articulates AI system design ethical implications and platform use cases clearly guiding peers and stakeholders in responsible valuedriven AI adoption

Must have active CSA Certification

Skills

Mandatory Skills : ServiceNow-CustomApp Development

location: Telecommute

job type: Contract

salary: $60 - 70 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

Job Description:

• Lead smaller projects and teams compared to Principal Technical Consultants focusing on story execution sharing customer successes and guiding customers on business value
• Develop expertise in 12 ServiceNow offerings providing prescriptive guidance and maintaining platform health through handson technical leadership
• Guide customers through technical documentation and discussions driving innovation for consistent delivery
• Coach and mentor junior team members Technical Consultant and Associate Technical Consultant on solutioning building expertise and project challenges as they arise
• Participate in workshops with customers to assess current processes and establish futurestate processes
• Design and deliver ServiceNow insert workflow name solutions with a technical architecture designed for longterm success and following ServiceNow technical standards and leading practices
• Provide oversight and unit testing of code developed by partner or customer employees
• Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes
• Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution
• Provide feedback to product development to improve the product based on experiences gained with customers
• Maintain skills certifications on insert skill or cert for insert workflow name

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problem solving
• This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry
• 8 years experience as part of a professional services organization or equivalent educationexperience
• Ability to travel up to 50
• Industry domain expertise in insert industry
• Creative with comfort running projects independently
• Success driving complex issues through analysis and resolution
• Experience working collaboratively
• ServiceNow certifications in aligned workflow
• Independently leverages AI to optimize workflows tailor customer solutions and inform strategic decisions
• Articulates AI system design ethical implications and platform use cases clearly guiding peers and stakeholders in responsible valuedriven AI adoption

Must have active CSA Certification

Skills Mandatory Skills : ServiceNow-CustomApp Development

qualifications:

Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problem solving

This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry

8 years experience as part of a professional services organization or equivalent educationexperience

Ability to travel up to 50

Industry domain expertise in insert industry

Creative with comfort running projects independently

Success driving complex issues through analysis and resolution

Experience working collaboratively

ServiceNow certifications in aligned workflow

Independently leverages AI to optimize workflows tailor customer solutions and inform strategic decisions

Articulates AI system design ethical implications and platform use cases clearly guiding peers and stakeholders in responsible valuedriven AI adoption

skills:

AI,ServiceNow,ServiceNow Platform,unit testing,Creative,ethical,problem solving,Independently,business processes,Advise,innovation,AI system,mentor,product development,professional services,running projects,use cases,ServiceNow certifications,technical architecture,technical documentation,technical leadership,technical standards,business value,workflows

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.