Core Systems & AI Innovation Lead (L40) Role Title Core Systems & AI Innovation Lead Career Architecture Level: L40 Function: Revenue Operations - Core Systems
Role Type: Senior Individual Contributor / Enterprise Partner
Location: Remote / Hybrid
Role Summary (L40) The
Core Systems & AI Innovation Lead is responsible for
shaping, driving, and embedding innovation across core GTM systems , with a specific focus on
AI-enabled use cases, automation, and intelligent execution across the revenue lifecycle.
At
L40 , this role operates as a
high-impact enterprise partner and thought leader , influencing strategy, roadmaps, and adoption outcomes
without owning full enterprise accountability . The role focuses on
design, prioritisation, and enablement of innovation , working through cross-functional leaders and delivery teams to ensure solutions are practical, adopted, and value-driven.
This role bridges
business needs, systems capabilities, and AI opportunity , ensuring innovation is grounded in GTM reality and supports execution, productivity, and scale.
Scope & Focus Areas Core GTM Systems (Influence & Design) - Lead-to-Quote (CRM, seller workflows, demand flow)
- Quote-to-Order (CPQ, pricing, approvals, booking)
- Customer Success platforms (post-sale lifecycle, renewals, expansion)
AI & Intelligent Automation - Identification and shaping of AI-enabled use cases embedded in GTM workflows
- Automation, insights, and decision support across seller, manager, and operator experiences
Adoption & Enablement (Partnership-Driven) - Influence enablement, learning, and change approaches required for adoption
- Ensure innovation is usable, understandable, and embedded in day-to-day work
Key Responsibilities AI Innovation & Opportunity Identification - Identify, frame, and prioritise AI and automation opportunities across Sales, Marketing, Customer Success, and RevOps
- Translate business problems into clear innovation use cases with measurable outcomes
- Stay close to emerging AI trends, tools, and risks relevant to GTM systems
Roadmap Shaping & Strategic Influence - Partner with Core Systems, Enablement, and RevOps leaders to shape roadmaps and priorities
- Contribute to business cases, value hypotheses, and adoption considerations
- Influence sequencing based on business readiness, data maturity, and change impact
Cross-Functional Partnership - Act as a connector and integrator across Sales Ops, Marketing Ops, CS Ops, Enablement, RevOps Intelligence, IT/D&T, Finance, and HR
- Translate complex needs into practical, scalable innovation concepts
- Support governance forums with insight, analysis, and recommendations
Adoption, Change & Value Realisation - Partner with Enablement and Change teams to ensure AI and system innovations are adopted
- Monitor early signals of adoption and usage; surface risks and improvement opportunities
- Help teams understand not just how solutions work, but why they matter
Execution Readiness & Intelligent GTM - Support readiness for GTM changes (segmentation, forecasting, pricing, compensation) by embedding intelligence and automation into workflows
- Partner with RevOps Intelligence to ensure solutions are data-informed and insight-driven
Key Stakeholders - Core Systems Leadership
- Sales, Marketing & Customer Success Operations
- RevOps Intelligence & Business Architecture
- Enablement & Learning Teams
- IT / Digital & Technology
- Finance, Deal Desk & Compensation
- BU and Regional GTM Leaders
Career Architecture Characteristics (L40) This role reflects
L40 senior enterprise contribution , including:
- Enterprise-level influence without full functional ownership
- Accountability for shaping outcomes through partnership
- Deep expertise in systems, GTM processes, and AI application
- Focus on value creation, adoption, and execution enablement
- Operates with a medium- to long-term horizon , supporting capability building and innovation maturity
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Job: Data Engineering
Job Family: TECHNOLOGY
Organization: Corporate Strategy & Technology
Schedule: FULL_TIME
Workplace Type: Req ID: 23359
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