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Oracle B2B Service Cloud Consultant_Onsite@San jose,CA_Fulltime and contract

San Jose, CA, US • Posted 6 hours ago • Updated 6 hours ago

Contract W2

Contract Independent

On-site

Depends on Experience

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Oracle Fusion
Oracle Fusion B2B Service Cloud
Customer Management
Data Migration
Fusion
Oracle BI Publisher
RightNow
Sales

Summary

Role: Oracle B2B Service Cloud Consultant

Location: San Jose CA

Onsite

Contract and full time

Oracle Fusion B2B Service Cloud At least 5 years of experience in implementation.

Customer Management
Lead/Opportunity Management
Service Request Management

Service Level Agreements
Installed Based Assets
Field Service Work Orders

Knowledge Management
SLA, Milestones & Coverage Management
Custom Object Definition & Management
Object Functions
Object Workflows
Triggers
Screen - Custom Layouts
Web Services

Registration
Invocation & Response Management

Fusion BI Publisher Reports

Data Model Creation
Reports using standard and custom Subject areas

Digital Customer Service (DCS) Preferred
Knowledge on Integrating B2B Service with Oracle Field Service

Strong Programming skills, as well as the ability to review complex code bases written by others.
Understanding of Cloud Architecture.
Should have knowledge on Data Migration.
Responsible for Customer Production Support, tracking-incidents, replication, troubleshooting and resolution of critical production calls.
Integrations and Extension to PaaS (Workflow, Reports, APIs, and Error Handling)
Experience in Fusion CRM BI Dashboards and OTBI Analytics Cloud.
Knowledge of other CX products like CX Sales Cloud and B2C Service (RightNow) is an advantage.
Mandatory knowledge on Redwood UX using visual builder studio

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10500016
Position Id: 8937516
Posted 6 hours ago

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Oracle B2B Service Cloud Consultant_Onsite@San jose,CA_Fulltime and contract

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