Judge Group, Inc.
Judge Group, Inc.

IT Support Specialist

Las Vegas, NV, US • Posted 1 hour ago • Updated 1 hour ago
Contract Independent
On-site
USD $28.00 - 32.00 per hour
Company Branding Image
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • Productivity
  • Issue Tracking
  • Collaboration
  • Customer Support
  • Customer Satisfaction
  • Computer Hardware
  • Help Desk
  • Technical Support
  • Microsoft Office
  • Active Directory
  • Microsoft Windows
  • Operating Systems
  • Computer Networking
  • Conflict Resolution
  • Problem Solving
  • Customer Service
  • Communication
  • Service Desk
  • Remote Support
  • Organizational Skills
  • Attention To Detail
  • CompTIA
  • Network+
  • Microsoft
  • Privacy
  • Marketing

Summary

Location: Las Vegas, NV
Salary: $28.00 USD Hourly - $32.00 USD Hourly
Description:

Title: IT Support Specialist
Type: 6+ Month Contract

Location: Fully Onsite - Las Vegas



Job Summary
The Help Desk Support Specialist is a mid-level role within a service desk operational environment, responsible for providing technical support to internal users. This role requires strong customer service skills and hands-on experience troubleshooting Windows environments, networking, and enterprise productivity tools. The ideal candidate can independently diagnose and resolve a wide range of hardware, software, and access-related issues.

Key Responsibilities
  • Provide first- and second-level help desk support to internal users, owning incidents through resolution and ensuring timely closure.
  • Troubleshoot and resolve issues related to Windows operating systems, Microsoft 365 applications, Active Directory, networking, and end-user hardware and software.
  • Document, track, and update all incidents, requests, and resolutions using a service desk ticketing system.
  • Collaborate with internal IT teams to escalate and resolve complex or high-impact technical issues.
  • Deliver consistent, high-quality customer support while maintaining strong communication and customer satisfaction.
  • Assist with the setup, configuration, deployment, and maintenance of end-user hardware and software.

Qualifications
  • 3-5 years of experience in a help desk, service desk, or technical support role.
  • Strong experience supporting Microsoft 365 environments and Active Directory.
  • Solid understanding of Windows operating systems, basic networking concepts, and common enterprise applications.
  • Demonstrated ability to troubleshoot technical issues efficiently and follow structured problem-solving processes.
  • Excellent customer service, communication, and interpersonal skills.
  • Experience using service desk ticketing systems and remote support tools.
  • Strong organizational skills and attention to detail.
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are preferred


By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxjudgpa
  • Position Id: 1131114
  • Posted 1 hour ago

Company Info

About Judge Group, Inc.

The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better.

Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications.

About_Company_OneAbout_Company_Two
Go to company profile
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Autonomous Technology Support Technician

Bagdad, Arizona

•

Today

Contract

USD 55,000.00 - 70,000.00 per year

Autonomous Technology Support Technician II

Bagdad, Arizona

•

Today

Full-time

USD 65,000.00 - 85,000.00 per year

Service Desk Specialist

Phoenix, Arizona

•

Today

Contract

Operations Systems Engineer

Phoenix, Arizona

•

Today

Contract

Search all similar jobs