On-Site Desktop/Tech Support: III (Senior) - NY

New York City, NY, US • Posted 4 hours ago • Updated 4 hours ago
Contract Independent
On-site
USD $28.00 - 30.00 per hour
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Job Details

Skills

  • Preventive Maintenance
  • Project Management
  • Performance Management
  • Customer Service
  • Computer Hardware
  • Computer Networking
  • Collaboration
  • Remote Support
  • Technical Support
  • Communication
  • Microsoft Windows
  • OS X
  • Microsoft Office
  • Privacy
  • Marketing

Summary

Location: New York City, NY
Salary: $28.00 USD Hourly - $30.00 USD Hourly
Description: Our client is currently seeking a On-Site Desktop/Tech Support: III (Senior) - NY

Job Title: Desktop Support Technician

Duration: 3-Month Contract-to-Hire

Location: 100% Onsite, Monday-Friday, 9:00 AM-5:30 PM

Address: New York, NY 10022

Role Overview

We are seeking a highly professional and personable Desktop Support Technician to join our team. This role requires strong technical expertise combined with the ability to deliver exceptional customer service, particularly to executive-level staff and VIPs.

Key Responsibilities
  • Provide onsite desktop support for hardware, software, and networking issues.
  • Deliver VIP-level service to executives, ensuring minimal disruption and maximum efficiency.
  • Troubleshoot and resolve technical issues promptly and professionally.
  • Maintain a polished, professional presence while remaining approachable and personable.
  • Collaborate with IT teams to escalate and resolve complex issues.
  • Document support activities and maintain accurate records.

Qualifications
  • Prior experience in desktop support or technical support roles.
  • Strong communication and interpersonal skills.
  • Ability to present well and maintain a professional demeanor.
  • Experience supporting executives or VIPs is highly preferred.
  • Solid knowledge of Windows/Mac operating systems, Microsoft Office Suite, and common enterprise applications.


By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: cxjudgpa
  • Position Id: 1125006
  • Posted 4 hours ago

Company Info

About Judge Group, Inc.

The Judge Group, is a leading professional services firm specializing in talent, technology, and learning solutions. We consult, staff, train, and solve. Through our work we make people and organizations better.

Our services are successfully delivered through a network of more than 30 offices across the United States, Canada, and India. The Judge Group is proud to partner with the best and brightest companies in business today, including over 60 of the Fortune 100. We serve organizations in financial services, healthcare, life sciences, insurance, government (including aerospace and defense), manufacturing, and technology and telecommunications.

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