DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Systems Software Programmer – Project Lead
Location: REMOTE (Local SC)
Duration: 12 Months
Scope of the project:
- Lead the design and delivery of a law enforcement switch project supporting secure, real-time data exchange.
- Plan and execute project phases including requirements, development, testing, and deployment.
- Manage integration between applications and law enforcement databases for seamless interoperability.
- Ensure project deliverables meet performance, security, and compliance standards.
- Contribute to system architecture and technical design decisions throughout the project lifecycle.
- Establish and enforce development standards and best practices within the project team.
- Monitor project progress, timelines, risks, and dependencies, and provide mitigation strategies.
- Provide technical leadership and guidance to developers to ensure successful project execution.
- Facilitate communication between technical teams and business units to support project goals.
- Deliver regular status reports and updates to leadership and stakeholders.
- Review project deliverables for quality, completeness, and adherence to requirements
- Support continuous improvement and perform additional project-related duties as needed.
Daily Duties/Responsibilities:
- Develop .NET-based solutions using C#, ASP.NET, XML, JavaScript, and web services aligned with project scope.
- Oversee SQL Server development including complex queries, stored procedures, triggers, and data optimization.
- Coordinate with stakeholders to define project requirements and ensure alignment with public safety objectives.
- Oversee SQL Server development including complex queries, stored procedures, triggers, and data optimization.
Required Skills (Rank in order of Importance):
- 5+ Years of Experience Developing .Net Solutions using C#, ASP.NET, XML, Java Script
- Experience with law enforcement switch environments, including dispatch, communications, or public safety systems.
- 5+ Years of Experience with SQL Server development
Preferred Skills (Rank in order of Importance):
- Experience working directly for a Government Agency with Enterprise Level Platforms.
Required Education:
Bachelor’s Degree – may be substituted for 4 years of relevant experience
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