Data Center Warranty Manager — On-site

Council Bluffs, IA, US • Posted 9 days ago • Updated 7 days ago
Full Time
No Travel Required
On-site
75000 - 100000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Accountability
  • Electrical Engineering
  • Issue Tracking
  • KPI
  • Mechanical Engineering
  • IT Infrastructure
  • Root Cause Analysis

Summary

The Aftercare Warranty Manager is responsible for managing the post-construction / post-deployment phase of data center projects. This includes overseeing defects, warranties, vendor accountability, and system performance stabilization after handover. They act as the bridge between Construction & commissioning teams, Operations (data center ops), and vendors / contractors.
 
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🛠️ Key Responsibilities
 
1. Warranty & Defects Management
  • Track and manage warranty issues/periods for all systems (electrical, mechanical, IT infrastructure)
  • Log, prioritize, and resolve defects discovered after handover
  • Ensure vendors meet contractual warranty obligations
  • Maintain an issue tracking system
2. Vendor & Contractor Coordination
  • Act as the primary contact for OEMs and contractors during warranty phase
  • Escalate unresolved issues and monitor/enforce SLAs
  • Coordinate site visits and remediation work
3. Transition to Operations (Aftercare Phase)
  • Support smooth transition from project delivery to operations
  • Ensure all documentation, warranties, and asset data are complete
4. Incident & Root Cause Analysis
  • Assist investigations into post-handover failures
  • Co-ordinate RCA (Root Cause Analysis) and ensure corrective actions
  • Assist mitigation to ensure prevention of repeat failures across sites
5. Reporting & Governance
  • Provide regular reports on open defects, warranty claims status, vendor performance
  • Track KPIs like time to resolution & defect recurrence rate
 
6. Risk & Compliance
  • Support compliance with contractual obligations, safety standards, and operational readiness criteria.
  • Identify risks during warranty phase and mitigate proactively.
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: PTPIJKhMBikcBhM
  • Position Id: 8942055
  • Posted 9 days ago
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