UBMISSION REQUIREMENTS:
• Need Genuine LinkedIn- NO RECENT OR MULTIPLE LINKEDIN
Must have full educational details with University Name and year of completion in resume.
WITHOUT ABOVE MENTIONED PREREQUISITE RESUME WILL BE DEEMED AS FAKE.
Job Description
Data Center Automation Engineer (ServiceNow / Ansible / SharePoint)
Summary
We’re looking for a hands-on Automation Engineer to design, build, and maintain automation across our data center environment, with a focus on ServiceNow workflow/orchestration, Ansible playbooks/pipelines, and SharePoint automation for documentation, approvals, and knowledge management. The ideal candidate brings strong infrastructure fundamentals (Linux/Windows/networking/storage), IaC mindset, and a track record of translating manual runbooks into reliable, scalable, and auditable automation.
Key Responsibilities
- ServiceNow Automation & Integration
- Design and implement Service Catalog, Workflows, Approvals, Notification rules, and Orchestration/Flows for provisioning, incident, change, and request processes.
- Build ServiceNow integrations with CMDB, discovery, monitoring, and automation tools (e.g., Ansible Tower/AWX) using REST, webhooks, and MID servers.
- Maintain CMDB data quality and drive data center CI relationships/attributes alignment with automation.
- Ansible & Infrastructure as Code
- Develop, version, and maintain Ansible roles/playbooks for OS builds, patching, configuration drift remediation, middleware/app deployments, and compliance hardening (RHEL/Windows).
- Operate/analyze Ansible Tower/AWX job templates, inventories, credentials, workflows, RBAC, and notifications; integrate with CI/CD and ServiceNow.
- Implement idempotent automation with guardrails, testing, and rollbacks; manage secrets (e.g., Ansible Vault).
- SharePoint Automation & Knowledge Ops
- Automate document lifecycle (runbooks, SOPs, change records, test evidence) using Power Automate, SharePoint REST/Graph API, and templated sites/lists/libraries.
- Build approval workflows, metadata tagging, retention, and structured repositories aligned to audit/compliance needs.
- Create self-service knowledge portals and dashboards for operations teams.
- Operations & Reliability
- Convert manual data center tasks (provisioning, patching, backup checks, standard changes) into automated jobs with observability, logging, and alerting.
- Contribute to runbooks, UAT plans, and post-implementation reviews; drive continuous improvement and SLO/SLA adherence.
- Partner with SMEs (network, storage, virtualization, backup, security) to prioritize and deliver automation backlogs.
Qualifications (Must-Haves)
- 5–8+ years in infrastructure/operations/automation (data center or large enterprise).
- ServiceNow: Workflows/Flow Designer, Catalog/Request, Change/Incident, CMDB, Integrations (REST/MID), basic scripting (JavaScript/Glide).
- Ansible: Strong YAML, roles, inventories, Tower/AWX administration, Ansible Vault, CI/CD integration.
- SharePoint/Power Platform: Power Automate flows, SharePoint site/list/library automation, Graph API/REST basics.
- Scripting: Python and/or PowerShell for glue code, APIs, and data transformations.
- Infra foundations: Linux/Windows, AD/LDAP, networking basics (DNS/DHCP/TCP/IP), virtualization (VMware/Hyper‑V), storage concepts.
- Version control (Git), Agile practices, and change management discipline (CAB, RFCs, test evidence).
Nice-to-Haves
- ServiceNow certifications (CSA, CIS – ITSM/Discovery/CMDB/ITOM/IntegrationHub).
- Red Hat Ansible certification or RHCSA/RHCE.
- MECM/SCCM, Terraform, Packer, Jenkins/GitHub Actions, Python FastAPI/Flask for internal automations.
- Exposure to DCIM, backup platforms (NetBackup/Commvault), monitoring (Dynatrace, Splunk, Prometheus), ITIL certification.
- Security/compliance experience (CIS/STIG hardening, patch windows, RBAC, audit evidence automation).
Tools & Environment
- ServiceNow (ITSM/ITOM/CMDB/IntegrationHub)
- Ansible (CLI & Tower/AWX), Git
- SharePoint Online, Power Automate (Power Platform)
- Python/PowerShell, REST/Graph APIs
- VMware/Hyper‑V, Windows Server, RHEL; common enterprise monitoring/logging tools
Education
- Bachelor’s in Computer Science, Information Systems, Engineering, or equivalent experience.
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