Senior Consultant - ServiceNow, ITOM - Remote!

Remote • Posted 30+ days ago • Updated 6 hours ago

Full Time

Remote

Fitment

Dice Job Match Score™

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Job Details

Skills

Asset Management
Lifecycle Management
Workflow
Business Rules
Mapping
Event Management
Computer Hardware
Licensing
Auditing
Optimization
Management
Regulatory Compliance
Software Asset Management
Configuration Management Database
SOAP
Scripting
JavaScript
Problem Solving
Conflict Resolution
ServiceNow
IT Operations
IT Asset Management
ITIL
Customer Facing
Communication
English

Summary

Position Description

This exciting opportunity is full-time with Pellera Technologies. We are seeking a highly skilled ServiceNow Senior Consultant with deep expertise in ITOM (IT Operations Management), ITAM (IT Asset Management), HAM (Hardware Asset Management), and SAM (Software Asset Management) with end-to-end implementations, provide strategic guidance, and ensure best practices for ServiceNow ITOM solutions that optimize IT operations and asset lifecycle management.

Key Responsibilities:

Design, configure, and implement ServiceNow modules including ITOM, ITAM, HAM, and SAM.
Develop workflows, business rules, and integrations to meet client requirements.
Implement Discovery, Service Mapping, Event Management, and CMDB best practices.
Integrate monitoring tools and automate operational processes.
Configure asset lifecycle processes for hardware and software.
Ensure compliance with licensing agreements and optimize asset utilization.
Ensure adherence to ITIL processes and ServiceNow governance standards.
Conduct audits and health checks for platform optimization.
Manage day-to-day administration of ServiceNow platform ensuring stability and performance.
Perform upgrades, patches, and maintain compliance with ServiceNow standards.

Required Skills & Qualifications:

5+ years of hands-on experience with ServiceNow ITOM/ITAM implementation and administration.
Strong expertise in ITOM, ITAM, HAM, and SAM modules.
Proficiency in CMDB design, implementation and maintenance.
Experience with integrations (REST, SOAP, APIs) and scripting (JavaScript, Glide).
Knowledge of ITIL framework and best practices.
Excellent problem-solving, communication, and client-facing skills.
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (ITOM, ITAM)
ITIL Foundation Certification
This is a client facing role and requires verbal and written communication in English as a professional level.

Work Environment:

Remote within India, work hours will mirror U.S. eastern standard time work hours.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10351101
Position Id: 2026
Posted 30+ days ago

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Senior Consultant - ServiceNow, ITOM - Remote!

Dice Job Match Score™

Job Details

Skills

Summary

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