Apply Now

Business Analyst/Consultant IV

Hybrid in Madison, WI, US • Posted 4 hours ago • Updated 4 hours ago

Contract W2

No Travel Required

Remote

Depends on Experience

Xoriant Corporation

Fitment

Dice Job Match Score™

⭐ Evaluating experience...

Job Details

Skills

Analytical Skill
Communication
IT Service Management
Process Management
Problem Solving
Document Management
Technical Writing
Business Process Management

Summary

Job Title: "Business Analyst/Consultant IV"

Location: Madison, WI (Remote within Wisconsin only)

Duration: Long Term

Hardware/Software Environment

ServiceNow ITSM

Key Responsibilities:

Service Request Development: Collaborate with business stakeholders to gather requirements; design, build, and test automated service requests and workflows within the ServiceNow Service Catalog.
ITSM Implementation: Lead the functional configuration of ITSM modules (Incident, Problem, Change, and Request), ensuring all system changes follow authorized governance workflows.
Platform Support: Provide expert-level support and maintenance for implemented modules, ensuring system performance aligns with agency service delivery standards.
Process Design & Documentation: Develop and maintain comprehensive documentation for system configurations, process flows, and user guides to ensure long-term platform sustainability.

Qualifications:

Administrative/Technical Writing
Experience in Technical Writing and Documentation

General Competencies:

Excellent oral and written communication skills
Analytical/problem solving skills

Information Technology Applications:

Application Development and Support of CICS/DB2/COBOL/JCL
Mainframe Systems: Using Changeman, CNTL-M or the like
Web and client-server application development experience, including requirements gathering, design, coding, testing, implementation, and support
Mainframe Application Experience (SQL/COBOL/CICS/JCL/DB2)
Including Ability to identify and Create Test Data; Creating and Modifying Files and JCL in order to test the accuracy of System Modifications
Knowledge of Electronic Document Management, BPM, Workflow, and Scan/Capture software using products such as eDocs and Kofax Total Agility.
Analysis and Design of Mainframe Applications

Information Technology Architecture

Evaluate and recommend programming languages, design tools and applications

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: xorca001
Position Id: 157921
Posted 4 hours ago

Company Info

About Xoriant Corporation

Xoriant is a Sunnyvale, CA headquartered digital engineering firm with offices in the USA, Europe, and Asia. From Tech Startups to Fortune 100 Enterprises, we enable innovation, accelerate time to market, and ensure client competitiveness across industries. Across all our focus areas – platform engineering, cloud, data & and AI, and Security – every solution we develop benefits from our product engineering DNA and culture of innovation. It also includes successful methodologies, framework components, and accelerators for rapidly solving critical client challenges. For 30 years and counting, we have taken great pride in the longlasting, deep relationships we have with our clients.

For further information about Xoriant, please visit our website

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

ServiceNow Business Analyst

Hybrid in Madison, Wisconsin

•

Yesterday

IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide. Our client is looking for

Contract, Third Party

$56 - $61

Technical Business Analyst - ServiceNow

Remote or Madison, Wisconsin

•

Today

job summary: The Technical Business Analyst is essential to meet the workload demands of the ServiceNow implementation and ensure the department remains on schedule with critical project timelines. While a full-time ServiceNow Administrator is in place, the current project volume exceeds our internal capacity. This contractor will work alongside our staff to complete initial service requests and configuration for the implementation. As the project progresses into the Software Asset Management

Contract

USD50 - USD51

ServiceNow ITSM BA

Hybrid in Madison, Wisconsin

•

Today

Title: ServiceNow ITSM BA Location: Madison, WI Contract Position Overview The candidate will assist in:Initial implementation activitiesService request configurationTransition into SAM (Software Asset Management) and HAM (Hardware Asset Management) support phasesKey Responsibilities Service Request Development Collaborate with business stakeholders to gather requirementsDesign, build, and test automated service requestsDevelop workflows within the ServiceNow Service CatalogITSM Implementation

Easy Apply

Contract, Third Party

Depends on Experience

Business Analyst IV

Sun Prairie, Wisconsin

•

Today

Description Job Title: We are looking for a very strong Business Analyst/Product Owner Duration: Expected to be 6 months with likely extensions based on performance and capabilities Temp to Hire? No Typical Schedule: Some flexibility may be requested but typical daily office hours are Monday-Friday 8a-5p CST. Modifications and overtime must be approved in advance for which we expect to pay the standard hourly rate. What is driving this need from a business perspective? Increased demand for

Easy Apply

Contract

USD 55.00 - 65.00 per hour

Search all similar jobs