Job Title: Senior Infrastructure Engineer (Citrix, VDI & End User Services)
Job Location : Austin TX (onsite role – All 5 days)
Position Summary
We are seeking a highly experienced Senior Infrastructure Engineer to join the End User Services Citrix Engineering team. This individual will serve as a senior technical engineer responsible for the design, engineering, automation, optimization, and operational support of a global Citrix and Virtual Desktop Infrastructure environment.
The ideal candidate has deep experience across Citrix Cloud, Citrix Virtual Apps and Desktops, Windows desktop engineering, Azure-hosted VDI, VMware virtualization, authentication technologies, profile management, monitoring, and automation. This role requires a practical engineering mindset, strong ownership, excellent communication, and the ability to convert recurring operational pain points into repeatable automation and measurable platform improvements.
Primary Responsibilities
Citrix Architecture & Engineering
- Design, implement, and maintain enterprise-scale Citrix environments.
- Engineer and support Citrix Cloud DaaS platforms.
- Manage Citrix Cloud Connectors, Delivery Controllers, StoreFront, Workspace, Director, licensing, and supporting infrastructure.
- Design and optimize global VDI solutions supporting office workers, developers, traders, and high-performance user populations.
- Lead platform modernization initiatives, lifecycle upgrades, and technical standards development.
- Participate in roadmap planning for VDI, desktop, and end user computing technologies.
Cloud VDI Engineering
- Design and support Azure-based VDI and related cloud desktop platforms.
- Implement and optimize image management strategies, provisioning models, and capacity plans.
- Improve platform resiliency, regional readiness, and disaster recovery capabilities.
- Evaluate emerging cloud desktop capabilities and recommend adoption where appropriate.
Windows Desktop Engineering
- Engineer Windows 10 and Windows 11 enterprise desktop platforms for physical and virtual endpoints.
- Maintain gold image standards, desktop lifecycle processes, and image drift controls.
- Integrate enterprise applications into VDI and physical desktop environments.
- Develop configuration standards, hardening baselines, Group Policy standards, and operating procedures.
- Troubleshoot complex user experience, application, logon, and performance issues.
