Salesforce Project Manager

JOB TITLE: Salesforce Project Manager
JOB LOCATION: Providence, RI Onsite
WAGE RANGE*: 70 -76/ hour
JOB NUMBER:166959

REQUIRED EXPERIENCE:

• Education: Bachelor's degree in Information Technology, Business Administration, or a related field, or equivalent experience.
• Experience:
  • Minimum of 3-5 years of experience in project management within the IT industry.
  • Proven experience in managing Salesforce implementation projects from inception to completion.
  • Experience with project management methodologies such as Agile, Scrum, and/or Waterfall.
• Technical Skills:
  • Strong understanding of the Salesforce platform and its capabilities, including Sales Cloud, Service Cloud, and Marketing Cloud.
  • Proficiency in project management tools (e.g., Jira and Microsoft Project).
  • Familiarity with data migration, integrations, and the software development lifecycle (SDLC).
• Soft Skills:
  • Excellent leadership, communication, and interpersonal skills.
  • Strong planning, organization, and problem-solving abilities.
  • Ability to manage multiple projects simultaneously in a fast-paced environment.

Preferred Certifications

• Project Management Professional (PMP) or Certified Scrum Master (CSM) certification.
• Salesforce Administrator or Salesforce Certified Sales Cloud Consultant certification.

JOB DESCRIPTION

Our client is seeking a highly organized and experienced Salesforce IT Project Manager to lead the planning, execution, and delivery of a Salesforce project for the Department of State / Secretary of State. The ideal candidate will bridge the gap between business stakeholders and technical teams (administrators, developers, consultants), ensuring solutions meet business needs, adhere to best practices, and are delivered on time and within budget.

Key Responsibilities

• Project Planning and Management: Lead the entire project lifecycle for Salesforce implementation and enhancements, including defining project scope, goals, deliverables, and success metrics.
• Stakeholder Collaboration: Serve as the primary liaison between business stakeholders, IT teams to gather requirements, manage expectations, and ensure project alignment with organizational objectives.
• Team Coordination: Coordinate and motivate cross-functional teams, including developers, administrators, and business analysts, often using Agile or Waterfall methodologies.
• Risk and Issue Management: Proactively identify, assess, and mitigate project risks and issues, escalating to senior management when necessary to keep projects on track.
• Monitoring and Reporting: Monitor project progress, timelines, and budgets, providing regular status reports and presentations to stakeholders and senior management.
• Quality Assurance & Training: Oversee quality assurance (QA) and user acceptance testing (UAT) activities and help facilitate end-user training and support to drive platform adoption.

Documentation: Create and maintain comprehensive project documentation, including detailed project plans, technical design documents, and user reference guides

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

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