Overview
On Site
Full Time
Skills
Dynamics
Performance Metrics
Information Security Governance
Microsoft
User Experience
Workflow
Orchestration
JSON
Data Integration
Conflict Resolution
Problem Solving
Communication
Prompt Engineering
Generative Artificial Intelligence (AI)
Authentication
OAuth
Microsoft Azure
Profit And Loss
Computer Science
Information Systems
Artificial Intelligence
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex
Job Details
Job#: 3015545
Job Description:
Job Title: PVA / Copilot Studio Engineer
Location: Onsite in Sacramento, CA
Overview
We are looking for an experienced PVA / Copilot Studio Engineer to design, build, and support intelligent conversational solutions using Microsoft Power Virtual Agents (PVA) and Copilot Studio. In this role, you will collaborate with business and technical teams to create AI-driven chatbots, automate workflows, enhance user experiences, and integrate solutions across the Microsoft Power Platform and enterprise systems.
Responsibilities
Required Skills & Qualifications
Preferred (Nice-to-Have) Experience
Education & Work Background
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Job Title: PVA / Copilot Studio Engineer
Location: Onsite in Sacramento, CA
Overview
We are looking for an experienced PVA / Copilot Studio Engineer to design, build, and support intelligent conversational solutions using Microsoft Power Virtual Agents (PVA) and Copilot Studio. In this role, you will collaborate with business and technical teams to create AI-driven chatbots, automate workflows, enhance user experiences, and integrate solutions across the Microsoft Power Platform and enterprise systems.
Responsibilities
- Design, develop, and maintain conversational bots using Power Virtual Agents and Copilot Studio.
- Build and refine conversational flows, triggers, topics, and generative AI capabilities.
- Integrate bots with Power Automate, Dataverse, SharePoint, Dynamics 365, and third-party APIs.
- Create and maintain reusable components, connectors, and automation patterns.
- Analyze user interactions and performance metrics to continuously improve bot accuracy and efficiency.
- Work closely with business stakeholders to gather requirements and translate them into conversational designs.
- Ensure bot experiences follow best practices for security, governance, and responsible AI usage.
- Troubleshoot issues, optimize performance, and support production deployments.
- Stay current with Copilot Studio, Power Platform, and Microsoft AI ecosystem updates.
Required Skills & Qualifications
- Hands-on experience developing chatbots with Power Virtual Agents and/or Copilot Studio.
- Strong understanding of conversational design principles and user experience best practices.
- Experience with Power Automate, low-code development, and workflow orchestration.
- Knowledge of Dataverse, JSON, REST APIs, and data integration methodologies.
- Ability to translate business requirements into technical solutions with clear logic and flows.
- Strong problem-solving skills and ability to work both independently and collaboratively.
- Excellent communication skills and comfort working with cross-functional teams.
Preferred (Nice-to-Have) Experience
- Exposure to Microsoft Azure services (Bot Framework, Azure Functions, Cognitive Services).
- Experience with AI prompt engineering or generative AI tooling.
- Familiarity with authentication concepts (OAuth, Azure AD).
- Power Platform certifications such as PL-200 or AI-102.
Education & Work Background
- Bachelor's degree in Computer Science, Information Systems, or related field-or equivalent practical experience.
- 2-5 years of experience working with Power Platform, AI, or automation technologies.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.