This position assumes a role in the deployment, design, installation, configuration, and maintenance of infrastructure applications, virtualization, and Windows operating systems.
· Guides the installation, upgrade, and configuration of infrastructure applications.
· Monitors and tests infrastructure applications in an effort to predict potential points of failure, recommending solutions when identified.
· Develops and maintains infrastructure applications and system configuration documentation.
· Provides technical support and guidance (Level 2 and 3) for systems-related issues. Uses knowledge and experience to resolve problems. Ensures timely resolution of problems.
· Provides technical leadership for the Infrastructure team, including:
- Identifies appropriate approaches to departmental goals.
- Installs, configures, upgrades, and supports virtualization software and hardware hypervisors.
- Installs and upgrades virtual and physical Windows Server operating systems.
Understands and considers standard concepts, best practices and procedures related to Windows administration.
· Working knowledge of multiple operating/networking systems with expertise in at least one system.
· In depth experience with server hardware and VMWare hypervisor deployments.
· Communicates effectively with all levels of employees, both technical and non-technical. Excellent written and oral communication skills.
· Establishes cooperative relationships with other departments.
· Searches for and identifies alternative and/or innovative solutions to technical problems.
· Research and resolve reported systems hardware/software problems efficiently and accurately while adhering to internal compliance/management standards and procedures.
· Uses planning skills to manage and complete projects on time and on budget.
· Exercises sound judgment when making decisions.
· A wide degree of creativity and latitude is expected.
· Quickly adapts to multiple demands and rapidly changing priorities.
· Familiar with concepts, practices, and procedures within several core fields, ie server hardware, storage, operating systems, VMware virtualization, backup strategy, Active Directory, and blade enclosures.