Application support Analyst

Pittsburgh, PA, US • Posted 18 hours ago • Updated 18 hours ago
Full Time
No Travel Required
On-site
$100,000 - $150,000/yr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Application Support
  • Technical Support
  • windows troubleshooting
  • Customer Engagement
  • Customer Facing

Summary

Role & Location: 

This is a client-facing Application Support / Technical Support Engineer position for the Pittsburgh market.

 

Objective: 

The goal is to manage day-to-day application and technical support, reduce dependency on senior engineers, and stabilize operations for professional services and law firm environments.

Experience: 

Candidates with 2+ years of hands-on technical support experience, strong customer interaction skills, and practical Windows troubleshooting capabilities.

 Candidates with an MSP background, FileMaker exposure, AV configuration experience, and multi-client support experience 

Soft Skills: 

Personality fit is critical. Candidates must demonstrate independent problem-solving, remain calm under pressure, and possess a strong process-oriented mindset.

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: PTPImZuSuu2plwY
  • Position Id: 9011061
  • Posted 18 hours ago
Contact the job poster
KH

Kishore Hosangady

Recruiter @ Enflexis Solutions
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