Key Responsibilities: Elicit, analyze, and document business requirements, user stories, and acceptance criteria. Facilitate stakeholder workshops, interviews, and process walkthroughs. Map current-state vs. future-state processes and identify improvement opportunities. Perform gap analysis and impact assessment across people, process, data, and technology. Collaborate with designers, and engineers to refine backlog and solution design. Define and validate functional and non-functional requirements. Develop use cases, wireframes (as needed), and data flow diagrams. Support solution evaluation, vendor assessments, and build vs. buy decisions. Coordinate and execute UAT planning, test case design, defect triage, and sign-off. Track benefits realization and KPIs post-implementation; recommend enhancements. Create clear documentation (BRD/FRD, user stories, process docs, playbooks). Ensure compliance with security, privacy, and regulatory standards. Required Qualifications & Skills: Proven experience as a Business Analyst or similar role delivering technology-enabled change. Good knowledge of ETL process & with Python Strong skills in requirements elicitation, process mapping, and stakeholder management. Proficiency with agile practices (backlog grooming, sprint ceremonies) and/or waterfall. Analytical mindset with ability to interpret data and propose evidence-based solutions. Excellent stakeholder management, communication, and interpersonal skills. Strong analytical thinking and problem-solving capabilities. | 
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