TechSpace Solutions Inc.
TechSpace Solutions Inc.

Adobe AJO/AEP Technical Account Manager

Hybrid in Richardson, TX, US • Posted 2 hours ago • Updated 2 hours ago
Contract W2
12 Months
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Adobe
  • Adobe Marketing Cloud
  • Adobe Campaign
  • Adobe Target
  • JavaScript
  • JSON
  • SQL
  • Technical Support
  • Problem Solving
  • IT Management
  • Stakeholder Management
  • Conflict Resolution
  • Customer Facing
  • Knowledge Transfer

Summary

Job Title: Adobe AJO/AEP Technical Account Manager
Location: Richardson, TX 75082 (Hybrid)
Duration:12+Months
Must have skills:
  • Adobe Journey Optimizer (AJO)
  • Adobe Experience Platform (AEP)
  • Technical Management
Detailed Job Description:
  • AJO Technical Account Manager (TAM)
  • Strong hands-on expertise in Adobe Journey Optimizer (AJO) and Adobe Experience Platform (AEP
  • Experience with customer journeys, audience segmentation, personalization, XDM schemas, datasets, profiles, and data ingestion
  • Serve as the primary technical point of contact for assigned customer accounts.
  • Provide proactive technical guidance, best practices, knowledge transfer, and support for platform changes and releases.
  • Coordinate and drive complex technical issues with Support, Engineering, Consulting, and Customer Success teams.
  • Strong understanding of REST APIs, JSON, JavaScript, and SQL, with experience in integrations and troubleshooting.
  • Ability to independently lead customer engagements and translate business requirements into scalable AJO/AEP solutions
  • Strong customer-facing, stakeholder management, communication, and articulation skills.
  • Experience with other Adobe Experience Cloud solutions such as Adobe Campaign, CJA, Adobe Target, or Analytics is an advantage.
  • Strong problem-solving mindset with the ability to manage technical blockers, risks, and customer priorities.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90977120
  • Position Id: 9111496
  • Posted 2 hours ago
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ST

Surya Teja

Recruiter @ TechSpace Solutions Inc.
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