Operations Tech II - Enterprise Ethernet Repair --Locals in Colorado Needed

Denver, CO, US • Posted 2 days ago • Updated 1 day ago

Contract Independent

Contract W2

On-site

Depends on Experience

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Ethernet Repair

Summary

Duration :12+ Months

Duration : 12+ Months

The Role

The Operations Technician II, should have a strong understanding of Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), and TCP/IP (routers/higher-layer protocols. Performs tasks associated with the maintenance and installation of company voice network service customers. With a strong understanding of telecommunications, the Operations Technician II will be responsible for troubleshooting, managing and correcting customer service issues. Training more junior Tech level personnel and have a working knowledge of UNIX and Windows operating systems are expected.

The Main Responsibilities

Technician for customer/company network systems installation and/or maintenance activities.
Provides accurate and consistent customer communication during established intervals using phone, email, and ticketing notes.
Troubleshoots, manages and corrects customer service issues that are in an impaired or out of service condition.
Resolves complex network problems involving power, network hardware and software, lines, modems and terminals.
Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activities; resolves complex trouble tickets

What We Look For in a Candidate

2 years of college or technical school in electronics or telecommunications preferred
Entry level experience and/or knowledge of at least one of the three major technical disciplines: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7) and TCP/IP (routers/higher-layer protocols)
Strong analytical skills
Strong verbal and written communication skills
Ability to effectively prioritize workload
Resourceful, innovative, and creative
Work in a face-paced and ever-changing 24x7 environment, work rotating shifts, weekends, and holidays
Ability to work extra hours, including weekends or holidays to support the operations staff

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10119616
Position Id: 8924033
Posted 2 days ago

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Network Architect - 100% onsite

Houston, Texas

•

Today

Sr. Network Architect As a Senior Network Architect, you will design, develop and maintain secure networks for our clients. You will be responsible for conceptualizing network architecture, identifying business requirements, creating designs and prototypes, and executing testing and training activities. Additionally, you will establish overall network standards, guidelines, leadingedge practices, and approved network techniques and approaches. You will act as a thought leader for the organizati

Full-time

125-155K

Network Installation Technician

Buckeye, Arizona

•

Today

Description We are seeking a Network Install Technician with CCNA level experience. This person must have experience configuring, deploying, and troubleshooting routers and switches, wireless access points, and core network technologies. This position will require 75-100% travel regionally with the initial primary location being Buckeye, AZ. Work with on-site construction and cabling teams to connect devices as cabling is needed. Work with remote engineering team to configure devices on-site. Do

Full-time

USD 30.00 - 55.00 per hour

Data Center Technician II

Umatilla, Oregon

•

Today

Duration: 6 months Shift Options: A Shift: Sunday-Wednesday 6:00 AM - 4:30 PM Sunday-Wednesday 7:30 AM - 6:00 PM B Shift: Wednesday - Saturday 6:00 AM - 4:30 PM Wednesday - Saturday 7:30 AM - 6:00 PM Job Description As a Data Center Technician you serve as one of many primary resolvers for your support team skilled at troubleshooting and resolving complex hardware infrastructure issues. You support and share knowledge of these technologies with team members. You possess basic to intermediate sy

Full-time

USD 23.00 - 30.00 per hour

Network Analyst (12m Contract), Hybrid in Lehi, UT

Hybrid in Lehi, Utah

•

19d ago

Network Analyst - Hybrid in Lehi, UT This is a long-term contract position. Hybrid (3 days onsite, 2 days remote). Summary The Network Analyst is responsible for supporting, maintaining, and optimizing enterpriselevel network infrastructure across routers, switches, firewalls, wireless systems, VPN technologies, and SDWAN environments. This role ensures high availability, security, and performance of all network services while providing handson troubleshooting and implementation support. Key

Easy Apply

Contract

Depends on Experience

Search all similar jobs