Systems Engineer/Network Engineer

Description

We are looking for a Systems Engineer/Network Engineer to join a client-focused team in Connecticut on a contract basis. This role is ideal for a hands-on technical specialist who can resolve infrastructure and network issues efficiently while delivering a high standard of support. The position involves working across server, network, cloud, and end-user environments, with regular communication to ensure clients stay informed and supported.

Responsibilities:
Deliver responsive and detail-oriented technical support to clients, ensuring a positive service experience throughout each interaction.
Investigate, prioritize, and resolve incoming support requests while managing work effectively within an active ticket queue.
Administer and support business technology environments, including Windows systems, Microsoft 365, remote connectivity tools, and mobile devices.
Maintain and troubleshoot network infrastructure such as routers, firewalls, switching, VLANs, ports, and access control configurations.
Manage directory services and policy administration, including Active Directory, Azure Active Directory, and Group Policy settings.
Support virtual server platforms and related infrastructure across VMware and Hyper-V environments.
Assist with backup and disaster recovery solutions to help protect client systems and data availability.
Coordinate with vendors and internal team members to address complex issues, communicate progress, and resolve escalated incidents.
Record service activity, time, expenses, and technical notes accurately in ConnectWise while following the assigned daily schedule.

Requirements

Hands-on experience supporting Active Directory, Azure Active Directory, and Microsoft Windows Server environments.
Working knowledge of Microsoft Exchange, Office 365, and Citrix technologies in business settings.
Practical experience with network and security platforms such as SonicWALL, Palo Alto, and Meraki.
Strong understanding of routing and switching concepts, including ACLs, VLANs, ports, and firewall administration.
Background supporting virtualization platforms, specifically VMware and Hyper-V.
Ability to troubleshoot technical issues efficiently, manage multiple priorities, and adapt in a fast-paced support environment.
Clear communication skills with the ability to explain issues, updates, and resolutions to clients and team members professionally.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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