Salesforce Business Analyst

Duration: 4+ Months

Location: MN-Minneapolis, Hybrid 1-2 days onsite

Overview: Every consultant belongs to a practice, an internal group of consultants and leaders with shared experience and expertise. Each of these practices aligns to one of the core services offers to clients. As a Salesforce Business Analyst, you will join the Salesforce practice. With our status as one of the fastest-growing Salesforce Consulting Partners, is a recognized authority in delivering holistic solutions for businesses aiming to maximize Salesforce operations. The Salesforce practice encompasses strategic planning, full-scale implementation and rollout, managed services.

Responsibilities:

Document Salesforce processes in Lucid to provide business context to engineering teams

Lead meetings to elicit requirements and critical analysis to incorporate business needs into user stories

Analyze current state and requested requirements to document detailed business requirements

Demonstrate standard Salesforce features and solutions built for company

Recommend CRM industry best practices to enhance user experience and reporting features

Write user stories in Jira with testable AC by working with Quality Assurance

Identify and communicate dependencies between stories in and out of the Salesforce backlog

Manage communication and deadlines to deliver solutions on time

Verify requirement delivery to coordinate story acceptance

Coordinate UAT testing and release communications with business partners

Demonstrate commitment to our core competencies of being authentic, curious, creative, empathetic and outcome oriented

Qualifications:

Bachelor's Degree or equivalent

3-5 years of substantial experience in with Sales, Marketing, and Service processes and software solution delivery as a Product Manager, Product Owner, or Business Analyst

2 years of experience with Salesforce and Jira

Strong general business acumen

History of managing complex processes and multi-layered projects

Excellent communication skills

Demonstrated success getting results through collaboration

Preferred Qualifications:

Salesforce administrator certification

Previous start-up company experience

Healthcare industry experience

System integration consulting experience

The salary range for this role is $120,000 to $170,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.

At Turnberry, inclusion is one of our core values. We are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.

Americans with Disabilities Act (ADA)

Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at