Senior Product Manager

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Company Overview: Milestone Technologies is a global IT managed services firm that partners with organizations to drive digital transformation, innovation, and operational agility. With a focus on building an employee-first, performance-based culture, Milestone has a demonstrated history of supporting enterprise clients across various domains, including Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow.

With more than 4,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.

Role: Senior Product Manager

Description:

We are seeking a strategic and seasoned Senior Product Manager to lead our fintech product development initiatives, with a specialized focus on data architecture and ETL orchestration. In this role, you will drive the product strategy, oversee the lifecycle of complex financial data pipelines, and deliver innovative solutions that leverage high-quality, real-time data to meet our clients' evolving needs.
Key Responsibilities:

• Define and execute a strategic product roadmap for fintech solutions, ensuring alignment with business objectives, client needs, and market trends.
• Lead product discovery efforts, gather and analyze customer and stakeholder feedback, and translate them into product requirements, user stories, and acceptance criteria.
• Own the product backlog and prioritize features based on business impact, client needs, and development resources.
• Lead agile ceremonies, including sprint planning, standups, reviews, and retrospectives, to drive product development and team collaboration.
• Conduct in-depth market research, competitor analysis, and opportunity assessments to inform product strategy and innovation.
• Partner with UX/UI designers to deliver intuitive and customer-centric experiences for our fintech solutions.
• Collaborate with engineering teams to ensure seamless development and integration of fintech solutions within existing systems and platforms.
• Track product performance through KPIs and metrics, continuously iterate on the product based on data-driven insights and user feedback.
• Act as a product ambassador both internally and externally, presenting product vision and progress to stakeholders, clients, and partners.
• Data Pipeline Strategy: Define the roadmap for fintech data integration, ensuring ETL processes are scalable, secure, and optimized for high-volume financial transactions.
• Requirement Translation: Translate complex financial reporting and compliance needs into technical data transformation logic, schemas, and mapping documents.
• Data Quality & Governance: Own the standards for data integrity and freshness across pipelines, ensuring fintech products rely on a "single source of truth."
• Cross-Functional Engineering: Partner closely with Data Engineers to prioritize the ingestion of diverse financial data sources (APIs, legacy banking cores, and webhooks).

Required Skills and Experience:

• 6+ years of experience in product management or a similar role, preferably in the fintech or financial services industry.
• Strong understanding of fintech solutions, payment gateways, digital banking, or related financial technologies.
• Technical Literacy: Strong understanding of ETL/ELT patterns, data warehousing (e.g., Snowflake, BigQuery), and data orchestration tools (e.g., dbt, Airflow).
• Data Modeling: Ability to collaborate on entity relationship diagrams (ERDs) and define how financial data should be structured for both operational and analytical use.
• Advanced SQL: Expert-level SQL skills for data profiling, validation, and troubleshooting pipeline issues.
• Compliance & Security: Deep understanding of how ETL processes impact financial regulations (e.g., data residency, encryption at rest/transit, and SOC2).
• Proven experience in agile product development, requirements gathering, and roadmap creation.
• Strong leadership and stakeholder management skills, with the ability to drive alignment and decision-making.
• Excellent problem-solving and analytical skills, with experience in data-driven decision-making.
• Experience with industry standards, regulations, and compliance requirements (e.g., PCI-DSS, GDPR).
• Proficient in product management and collaboration tools (e.g., Jira, Confluence).
• Bachelor's degree in Computer Science, Engineering, or a related field; an MBA or relevant master's degree is highly preferred.

Preferred Skills:

• Experience with cloud-based fintech solutions and their integration with diverse platforms.
• Knowledge of emerging fintech trends, such as AI-driven financial products, cryptocurrencies, and real-time payments.
• Strong familiarity with data analytics and A/B testing for product optimization.

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.