Appian BPM Application Support Engineer

Job Description Responsibilities Provide L2/L3 production support for Appian BPM applications. Monitor applications and resolve incidents, problems and service requests within SLA. Troubleshoot Appian workflows, process models, SAIL interfaces, integrations and data issues. Perform RCA and permanent fixes for recurring/complex production issues. Analyze requirements and deliver enhancements, bug fixes and change requests. Support application deployments, releases and production validation. Troub

Company Description Job Description NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. DOF's Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF's computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers a

Who we are looking for As a Production Support Engineer you will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems. Much of support and development will focus on existing systems, building infrastructure and reducing work through automation. You'll join a team of curious problem solvers with diverse set of perspectives who are thinking big and taking risks. In this environment you'll work on the relevan

Appian Support Engineer - Rahway, NJ We have an immediate opportunity for an Appian Support Engineer to provide application support, troubleshooting, and enhancements for Appian BPM applications. This position will resolve production incidents, support deployments, and deliver fixes across workflows, process models, SAIL interfaces, and integrations. Strong hands-on Appian development and L2/L3 production support experience is required, along with SQL, API troubleshooting, and root cause anal