Appian BPM Application Support Engineer

Hybrid in Roselle, NJ, US • Posted 11 hours ago • Updated 11 hours ago
Contract Independent
Contract W2
Contract Corp To Corp
12 Months
No Travel Required
Hybrid
$55 - $60/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Appian
  • BPM

Summary

Job Description
 
Responsibilities
  • Provide L2/L3 production support for Appian BPM applications.
  • Monitor applications and resolve incidents, problems and service requests within SLA.
  • Troubleshoot Appian workflows, process models, SAIL interfaces, integrations and data issues.
  • Perform RCA and permanent fixes for recurring/complex production issues.
  • Analyze requirements and deliver enhancements, bug fixes and change requests.
  • Support application deployments, releases and production validation.
  • Troubleshoot REST/SOAP APIs, SQL and third-party integrations.
  • Coordinate with L1, business, infrastructure and vendor teams for issue resolution.
  • Prepare/support technical documentation, KT and operational procedures.
Required Skills
  • Strong hands-on experience in Appian BPM.
  • Experience in Appian development, enhancement and L2/L3 production support.
  • Good knowledge of SAIL, Process Models, Records, Integrations and Appian Administration.
  • Strong SQL and API troubleshooting skills.
  • Good incident management, debugging and RCA skills.
  • Experience working in Agile/ITIL production support environments.
Experience
  • 6+ years of relevant Appian experience preferred.
  • Experience in 24×7/rotational offshore support is an added advantag
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91098872
  • Position Id: 6100-10115-1791213190
  • Posted 11 hours ago
Contact the job poster
PA

Pooja Agarwal

Recruiter @ Shrive Technologies LLC
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