Technical Support Representative

Job Description Essential Functions: Prioritize, classify, and escalate incidents according to standard operating procedures.Provide first-level support for both external and internal customers, identifying issues that need attention from Engineering or product teams. Interact with team members, management, internal departments, and business partners to maintain workflows,escalate, and resolve customer service requests.Deliver first-level customer service via chat, phone, and ticketing system

Description We are looking for a Customer Success Technical Associate to join a customer-focused team in Export, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys combining technical problem-solving with responsive client support in a fully on-site environment. The role centers on helping customers identify the right products and services, preparing accurate quotes, and coordinating with internal teams to deliver timely solutions. Candidates who communicate clearl

Boston Dynamics is a world leader in mobile robots with a global customer base tackling some of the toughest robotics applications. In this professional track position, you will join the Technical Support Team to help customers work with our fleet of advanced mobile robots and their highly technical payloads and software. This is a front-line support role responsible for delivering a world-class support experience for our customers. Position Summary Reporting directly to a Senior Supervisor of

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanfor