Job#: 3030203 Job Description: IT Change Management Coordinator
Location: Charlotte, NC (Onsite)Employment Type: ContractContract Duration: 9 MonthsRole Overview
We are seeking an IT Change Management Coordinator to join our team. This role is central to administering the overall Change Management for the Project Book of Work, overseeing the planning, execution, and facilitation of a successful and compliant software deployment process. The position involves leveraging the Remedy ticketing system and requires a strong understanding of Change Management and Risk Management processes. The coordinator will work independently and with peers to manage cross-functional initiatives and support project delivery.
Key Responsibilities
- Administer the Change Management process for the Project Book of Work, ensuring successful and compliant software deployments.
- Oversee changes and projects within the organization, including cross-functional initiatives with technical teams.
- Work with peer Change Coordinators to eliminate duplication of effort and motivate development teams to deliver results.
- Proactively engage with stakeholders to assess readiness and minimize risks of non-compliance or negative impacts from changes.
- Perform administrative tasks, coordinate with stakeholders, update records, and maintain process documentation.
- Provide clear status updates to senior management and summarize technical changes and report details at the appropriate level.
- Assess and advise on solutions to improve existing processes.
Required Qualifications
Experience: A proven ability to effectively collaborate with others, make decisions to initiate action, and adapt to change. Ability to perform as a Project Manager and occasionally work nights and weekends as required to support change activities.
Technical Skills: Excellent oral and written communication skills are necessary to communicate across the organization. Strong attention to detail and ability to follow an existing refined process.
Preferred Qualifications
- Over 3 years of Project or Change Management experience.
- Prior experience as a Change Coordinator is preferred.
- B.S. degree in Business Management, Computer Science, or an equivalent field.
- Comprehensive understanding of project management, Change Management theory, and team dynamics.
- Experience with ITSM, BMC Remedy Ticketing System, JIRA, and project risk tools such as PPRT.
- Previous experience within the banking industry is highly recommended.
- Strong analytical, problem-solving, and organizational skills.
Compensation & Benefits
A pay rate of $60.00 to $64.54 per hour is offered for this position.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Never miss an opportunity! Create an alert based on the job you applied for.
