Role name: Enterprise OCM Transformation Lead
Work site: Nashville, Tennessee (Hybrid)
Duration: 8+ Months
Key Responsibilities:
· Collaborate with DT&I team, leaders and innovation locations to understand the issues and challenges involved in driving change for iterative products.
· Leveraging an agile change management approach, build and test solutions elbow to elbow with interdisciplary teams to inform the execution of large scale, enterprise-wide strategic initiatives.
· Execute product-centric change management strategy leveraging DT&I’s Change Management Framework to realize DT&I transformation objectives.
· Execute Change Impact Assessment and Change Readiness Assessment frameworks for care model and care delivery initiatives.
· Monitor metrics measuring impact of agile change interventions in driving successful change.
· Ensure utilization of adoption/training programs for technology implementations and clinical innovation initiatives.
· Implement targeted and agile approaches to manage change leadership and workforce transition.
· Manage concerns and perspectives across key stakeholder groups (e.g., physicians, nurses, revenue cycle, IT, leadership), to build tailored Change Management solutions.
· Effectively navigate the network across stakeholder groups and functional areas, to support adoption of DT&I products and solutions.
Key Skills
REQUIREMENTS
· Prosci®-certified Change & Transformation Leader
• Previous Organizational Change Management leadership experience (innovation/start up environment, complex project experience and/or experience in a clinical setting is preferred), minimum 5 - 7 years
· Fluent and current on Change Management trends (human centered, iterative methodology, product-centric change management preferred)
· Excellent organizational, time-management, and interpersonal collaboration skills
· Strong oral and written communication skills, including presentation skills
· Innovative problem-solving expertise in environments of healthcare
· Comfort utilizing technology, to include AI, to solve problems and complete tasks
· Ability to build, develop, and sustain relationships
· Strong facilitation skills