Technical Support - Service Desk Analyst

Idealforce has contract position available immediately for a Technical Support - Service Desk Analyst to join our customer in Phoenix,AZ. This is Hybrid Position.Please find below additional details about this job.Local Candidates. Job Summary: Client is seeking an experienced and highly motivated individual to join our team as a Service Desk Analyst. This position is responsible for providing level-one support by responding to incoming calls from the DTS Resolution Center phone queues, self-se

This ideal candidate for this position will have: 2 years experience providing technical support in a call center environment. 2 years experience providing hands-on desktop support. Advanced technical training (A+, Microsoft, Google, Hardware, Software, customer service) preferred

Client Name: Phoenix, AZ - IT - AZDES - DTS - Technical Support Client Job ID: 11529 Job Opening title: Technical Support - Service Desk Analyst Contract Duration: 6+ Months Job Location: Phoenix, Arizona Job Description: Local candidates to Phoenix only. First 7-10 days is onsite for training then remote after that. Please do not submit anyone that was submitted to 11090. DES is seeking an experienced and highly motivated individual to join our team as a Service Desk Analyst. This position is r

Your role as an IT Support Specialist As an IT Support Specialist, you will provide company-wide virtual and in-person technical assistance regarding computer systems, software and peripherals throughout the organization. This includes evaluating the user's request, quickly determining the appropriate resolution/escalation, communicating the resolution/escalation to the user, and fully documenting the process from the inception through closure and subsequent follow-up as consistent with Harris'