Duration: Long Term Contract
Direct production support experience with Tecsys Elite WMS and Elite Distribution ERP.
Experience with Tecsys Itopia and/or additional Tecsys modules such as:
Transportation Management (TMS)
Delivery Management
TecsysIQ / Analytics
Order Management
Experience with relational databases, Oracle, Linux/Unix, Windows, scripting, job scheduling, monitoring tools, or cloud/SaaS environments.
Experience supporting upgrades, releases, implementations, go-lives, cutovers, and hypercare.
Experience in large-scale warehouse, distribution, logistics, or supply chain environments.
What Success Looks Like
In this role, you'll help ensure stable, reliable warehouse and distribution operations by:
Resolving critical production issues quickly.
Reducing recurring incidents and manual workarounds.
Improving transaction reliability and system performance.
Maintaining accurate and reconciled WMS, ERP, and shipping transactions.
Supporting successful Tecsys releases, upgrades, and enhancements.
Improving support processes, documentation, and knowledge across the organization.
The Ideal Candidate
You are a hands-on application support professional who understands both technology and warehouse operations. You can quickly diagnose complex problems, work calmly during production incidents, communicate clearly with non-technical stakeholders, and collaborate effectively with developers, infrastructure teams, vendors, and business users.
If you have strong Tecsys Elite, WMS, distribution, integration, and production support experience, this is an opportunity to play a key role in keeping critical supply chain operations running reliably.
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