Systems Engineer

Location: Atlanta, GA
Salary: $65.00 USD Hourly - $70.00 USD Hourly
Description:
Job Title: Systems Engineer

Location: Atlanta, GA (Onsite)

Duration: Contract To Hire

Job Description:

As an Advanced Resolution Engineer, you will help drive complex technical troubleshooting efforts in a command center setting by leveraging observability tools such as Extrahop, Dynatrace, Splunk, and Wireshark. This role combines technical expertise along with a fact-based data-driven troubleshooting approach to quickly find the fault domain of complex issues that may span multiple technology stacks. Must have excellent communication abilities to work with peers and convey complex information and solutions to others. Must have curious nature with desire to solve problems and gain personal satisfaction from solving those problems

What you'll do:

Provide in-depth technical troubleshooting and analysis of complex issues across a large global enterprise environment

Collaborate with peers and other technology experts across the firm

Work with a client first attitude with the ability to work well under high pressure and stressful situations to deliver outstanding customer service

Participate in an on-call rotation as needed

Experience you'll need to have:

6+ years of experience in an enterprise systems and/or networking role

4+ years of troubleshooting complex systems at an enterprise level

3+ years' experience with observability tools such as Extrahop, Dynatrace, Splunk, and Wireshark

Full understanding of IP, TCP, and UDP

Bachelor's degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience

Attributes required:

Logical problem-solving ability

Desire to dig deep into highly complex problem solving

Satisfaction from solving problems

Curious nature about how things work AND why they work

Desire to continue learning about all different types of technologies

Ability to collaborate with peers across technologies (network, server, database, application, cloud)

Ability to mentor and train others in Analysis & Troubleshooting

Experience that would be great to have:

Experience with scripting languages like Python or PowerShell

Wireshark Certified Analyst Certification (WCA)
Worldwide Certified Network Analyst (WCNA)
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Contact:

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