CRM Campaign Specialist

Job#: 3023320

Job Description:

Apex Systems is a world class services business that incorporates industry insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for a CRM Campaign Specialist to join our fast-paced Banking Industry client partner on an exciting initiative!

Location: Boston, MA

Term: 12 Mo.

Responsibilities

The CRM Campaign Specialist will be responsible for end-to-end setup, QA, and execution of CRM email campaigns ensuring campaign accuracy, audience quality, and continuous process improvement.

The ideal candidate combines technical proficiency in SQL and campaign automation tools with strong communication skills and a collaborative mindset.

Responsibilities:

Build, manage, monitor, and optimize campaigns across channels, specially email

Manage day-to-day campaign operations from design through QA, ensuring flawless execution and on-time delivery.

Collaborate with colleagues and client-partners to make sure campaign design aligns with goals

Perform quality assurance testing before activating customer communications

Write SQL queries, validate data, and troubleshoot issues with logic, workflows, or audience quality to ensure high campaign accuracy.

Monitor campaigns to ensure deliverability and performance.

Approach projects with curiosity, integrity, and a focus on delivering measurable results

Tackle technical challenges with strong analytical and troubleshooting skills to keep campaigns on track.

Experience:

Bachelor's degree in marketing, communication, direct mail, digital marketing, computer science or related fields

5+ years of hands-on campaign development experience using platforms such as Adobe Campaign Classic, Unica, Oracle Responsys

Solid experience with SQL (such as SQL Server, SAS, Snowflake)

Strong understanding of campaign flows, relational databases, and backend processes.

Familiarity with HTML and email design principles to collaborate effectively with creative teams.

Detail-oriented and process-driven with the ability to manage complexity and shifting priorities.

Exceptional communication skills

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.