Project Manager/Scrum Master

Job#: 3048165

Job Description:
Project Manager/Scrum Master

Location: Downers Grove, Illinois (Hybrid)

Role Overview

We are seeking an experienced Project Manager / Scrum Master to join a growing Digital Applications organization. This individual will play a key role in driving Agile maturity, improving delivery processes, and helping scale a rapidly evolving digital ecosystem that supports customer-facing and internal business applications. This is an opportunity for a servant leader who thrives in fast-paced environments, enjoys bringing structure to complex initiatives, and is passionate about helping teams improve execution and delivery outcomes.

Key Responsibilities

• Lead Agile ceremonies including sprint planning, backlog refinement, daily standups, retrospectives, and release planning.
• Drive Agile best practices and establish delivery discipline across teams.
• Partner closely with technology leadership to improve processes, workflows, and team effectiveness.
• Coordinate efforts across internal development teams, business stakeholders, contractors, and third-party vendors.
• Facilitate prioritization discussions and help ensure alignment around business goals and delivery objectives.
• Track project progress, identify risks, remove blockers, and drive timely resolution of issues.
• Support onboarding and coordination of vendor and contract resources.
• Assist in defining scalable delivery frameworks and team structures as the organization grows.

Required Qualifications

• 7+ years of Project Management and/or Scrum Master experience.
• Strong background leading Agile software development teams and facilitating Scrum ceremonies.
• Proven ability to improve delivery processes and team performance.
• Experience managing multiple projects and stakeholders simultaneously.
• Experience with Jira, Azure DevOps (ADO), and SmartSheets.
• Strong communication, facilitation, and organizational skills.
• Ability to work effectively in environments with ambiguity and evolving priorities.
• Personable, team player, flexible, and open to ambiguity.

Preferred Qualifications

• Experience supporting digital product, application development, or e-commerce teams.
• Background in hospitality, restaurant, retail, loyalty, or customer-facing digital environments.
• Experience driving Agile transformation or process improvement initiatives.
• Scrum Master certification (CSM, PSM, SAFe) is a plus but not required.

Work Environment

• Hybrid schedule with approximately three days per week onsite in the Chicago area.
• Fast-paced environment with visibility and exposure to senior leadership.
• Opportunity to help shape the future delivery organization and establish Agile best practices across multiple teams.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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