Summary:
This position serves as both a technical administrator and functional analyst supporting enterprise initiatives such as AI-enabled workflows, legislative tracking, integrations, and multi-environment Salesforce operations. Work is performed with limited supervision and significant independent judgment.
Responsibilities
Administer Salesforce users, profiles, permission sets, licenses, and security across multiple orgs
Configure Lightning pages, Dynamic Forms, custom objects, validation rules, and Salesforce Flows
Support sandbox strategy, release coordination, and deployments using Copado
Maintain governance standards for metadata, naming conventions, and access controls
Support Salesforce Agentforce / Salesforce Einstein configuration including prompts, guardrails, and audit controls
Coordinate with integration teams supporting MuleSoft, REST/SOAP services, DocuSign, and Microsoft SharePoint
Develop reports, dashboards, and support data governance activities
Conduct requirements gathering, document business processes, and support Agile delivery using Jira and Confluence
Minimum Qualifications
Bachelor s degree or equivalent experience
Salesforce administration experience
Salesforce declarative configuration experience
business analysis / requirements gathering
enterprise security administration
release management using Copado or similar tools
integration support (REST/SOAP, MuleSoft, document workflows)
Agile project experience
Current Salesforce Administrator Certification required
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