Opening for Salesforce Technical Administrator in Austin, TX HYBRID (potentially 1 day per week in office)

·      Salesforce Technical Administrator

 Location: Austin, TX - HYBRID (potentially 1 day per week in office)
** Onsite Requirement: The candidate can work remotely but will be required onsite as needed by the Direct Supervisor (must already reside in the state of Texas; preferably in the Austin metro area) **

JOB DESCRIPTION
Performs advanced Salesforce administration, declarative configuration, and systems analysis supporting enterprise Salesforce environments. This role administers multiple Salesforce orgs used by internal divisions and external-facing public programs, supports platform governance, DevOps release coordination, and security compliance, and translates business requirements into scalable declarative solutions.

This position serves as both a technical administrator and functional analyst supporting enterprise initiatives such as AI-enabled workflows, legislative tracking, integrations, and multi-environment Salesforce operations. Work is performed with limited supervision and significant independent judgment.

Essential Responsibilities

·      Administer Salesforce users, profiles, permission sets, licenses, and security across multiple orgs

·      Configure Lightning pages, Dynamic Forms, custom objects, validation rules, and Salesforce Flows

·      Support sandbox strategy, release coordination, and deployments using Copado

·      Maintain governance standards for metadata, naming conventions, and access controls

·      Support Salesforce Agentforce / Salesforce Einstein configuration including prompts, guardrails, and audit controls

·      Coordinate with integration teams supporting MuleSoft, REST/SOAP services, DocuSign, and Microsoft SharePoint

·      Develop reports, dashboards, and support data governance activities

·      Conduct requirements gathering, document business processes, and support Agile delivery using Jira and Confluence

Minimum Qualifications

·      Bachelor’s degree or equivalent experience

·      6+ years Salesforce administration experience

·      6+ years Salesforce declarative configuration experience

·      5+ years business analysis / requirements gathering

·      4+ years enterprise security administration

·      4+ years release management using Copado or similar tools

·      3+ years integration support (REST/SOAP, MuleSoft, document workflows)

·      2+ years Agile project experience

·      Current Salesforce Administrator Certification required

Preferred Qualifications

·      Salesforce Business Analyst, App Builder, Data Cloud, or Agentforce certifications

·      Government Cloud / Public Sector Solutions experience

·      Accessibility compliance knowledge

·      Public-sector or legislative systems experience

Knowledge, Skills, and Abilities

·      Strong Salesforce administration and governance knowledge

·      Ability to analyze business needs and deliver scalable solutions

·      Strong documentation and stakeholder communication skills

·      Ability to manage priorities across multiple teams