Chatbot / Voice Enablement Developer | W2 Role

Remote • Posted 8 hours ago • Updated 8 hours ago
Contract W2
Remote
Depends on Experience
Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

  • Continuous Integration
  • C#
  • Cloud Computing
  • Collaboration
  • Communication
  • Continuous Delivery
  • Accessibility
  • A/B Testing
  • Agile
  • Analytics
  • Artificial Intelligence
  • Backend Development
  • Customer Relationship Management (CRM)
  • Database
  • Encryption
  • English
  • Genesys
  • IT Service Management
  • Mentorship
  • Microsoft
  • Microsoft Azure
  • Optimization
  • Orchestration
  • Python
  • Regulatory Compliance
  • Software Engineering
  • Twilio
  • Unisys

Summary

Role: Sr. Chatbot / Voice Enablement Developer

Remote EST hours (EST CST only)

Open rate on W2

 

What success looks like in this role:

  • Design and develop enterprise-grade chatbot and voice solutions using Azure Bot Service, Power Virtual Agents and integrations (e.g. Genesys, Twilio, Microsoft Teams).
  • Implement and optimize LLM pipelines, ASR/TTS for voice bots, and retrieval-augmented generation (RAG) for knowledge-driven responses.
  • Integrate conversational systems with Unisys platforms (CRM, ITSM, security solutions) via APIs and event-driven architectures.
  • Ensure compliance and security, including PII protection, encryption, and adherence to global standards (GDPR, accessibility).
  • Monitor and improve performance through analytics, A/B testing, and continuous optimization of containment rate, latency, and CSAT.
  • Collaborate cross-functionally with product and engineering teams; mentor junior developers and establish best practices.

  You will be successful in this role if you have:

  • 5+ years’ experience in software engineering with 3+ years in conversational AI (chat and voice).
  • Expertise in Azure, Azure AI Foundry, Azure AI Search, LLM/NLU orchestration, Vector DB´s and whisper/voice models and familiarity with WebRTC services
  • Strong backend development skills (Python,C# , REST APIs).
  • Knowledge of cloud platforms (Azure preferred), CI/CD, and security best practices.
  • Ability to work independently and collaboratively in an agile, fast-paced, high-impact environment.
  • Strong written and verbal communication skills in English

 

 

 

Regards,

Adam Jones (Azam)

Direct:  551   264   7249

Email: Adam (@) pullskill (dot) com

 

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90922281
  • Position Id: 8939885
  • Posted 8 hours ago
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