Your role This position is a Technical and Commercial leadership role for a portfolio of Leybold Service products. Primary conduit for service product and application related activity with global product management group, including pricing structure, marketing plans, new product launch and product training. Additionally, this role develops knowledge and understanding of the competitor products and markets for the service portfolio of products. Resource to all North American Sales Channels for for service productselection, configuration, as well as geographic support for the full service vacuum product range. Close working partnership with technical support group and Industrial/Scientific Product Sales Development Managers.
Main Responsibilities - Own and drive the growth of Leybold's service portfolio, including field service, equipment upgrades, in-house repairs, training, refurbished equipment, and spare parts.
- Develop and execute strategies to increase service revenue and expand market share across North America.
- Support service product management activities, including pricing strategies, product launches, and go-to-market initiatives.
- Partner with North American and Global Service Marketing teams to develop effective customer messaging and support growth campaigns.
- Promote customer education and training programs, including LeyboldU and other service-focused learning initiatives.
- Identify opportunities to improve service business performance, profitability, and operational efficiency.
- Manage relationships with key direct and reseller accounts, ensuring a high level of customer satisfaction and engagement.
- Train and support Leybold sales teams and sales support functions on service offerings, value propositions, and solution development.
- Develop and deliver presentations for new service programs, products, and customer initiatives.
- Build expertise in Leybold products, services, and applications within scientific and industrial vacuum markets.
- Monitor competitive service offerings, pricing, and market trends to strengthen Leybold's market position and provide feedback to global product management.
- Serve as a technical resource for service-related questions and support cross-functional teams as needed.
- Participate in customer meetings, site visits, and conference calls to identify service opportunities and support sales development efforts.
- Assist with regional warranty claim reviews and service-related business decisions.
- Perform other duties and special projects as assigned.
To succeed, you will need Required Qualifications - Bachelor's degree in Engineering, Marketing, Business, or a related technical field, or an equivalent combination of education and relevant experience.
- Minimum of 5 years of experience in technical sales, product marketing, product management, or service-related business development.
- Experience within the vacuum industry or other industrial technology markets is strongly preferred.
Key Skills & Competencies - Strong customer-focused mindset with the ability to build relationships and collaborate effectively across teams.
- Excellent analytical and problem-solving skills, with the ability to develop creative solutions for complex business and customer challenges.
- Self-motivated and results-oriented, with the ability to work independently while managing multiple priorities.
- Strong organizational, planning, and project management capabilities.
- Adaptable and comfortable working in a fast-paced, evolving business environment.
- Demonstrated accountability and commitment to achieving business objectives.
Technical & Professional Skills - Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Outlook.
- Excellent verbal, written, and presentation communication skills.
- Ability to effectively communicate technical concepts to both internal stakeholders and customers.
- Experience analyzing market trends, customer needs, and competitive offerings to support business growth initiatives.
In return, we offer - We believe there is always a better way. Open for change and feedback is what defines our culture.
- We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy.
- The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.
- We offer a competitive compensation package (Relocation Assistance, Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401k, Paternal and Maternal leave, relocation assistance, short-term and long-term disability and more)
LEYBOLD USA INC. is an Equal Opportunity Employer - M/F/Disabled/Veterans #LI-Remote #UUY Job location This role is fully remote, enabling you to work from anywhere in the world. We value results over location and provide the tools and support you need to succeed from any location.
Contact information Talent Acquisition Team: Ian Boudreaux
Leybold Leybold is a brand that supplies customers with vacuum solutions. The brand's products include vacuum pumps and systems, as well as standardized and customized vacuum solutions and services. Leybold's core capabilities lie in offering applications and customized systems for the creation of vacuum and extraction of processing gases. These solutions are mainly used in manufacturing, analytical processes and research. Over the years, Leybold has demonstrated an ability to adapt to a changing world, consistently providing customers with new innovations and pioneering products. Leybold is a brand within Atlas Copco Group.
Visit the Leybold website
Company: Atlas Copco Group
Functional area: Marketing Location: US - United States City: Export, PA On-site/remote: Remote Brand: Leybold Company Name: Leybold USA Inc Date of Posting: July 16, 2026
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