Hello everyone!
Day 1 onsite position in Atlanta, GA.
Competencies: 6-8+ years experience
Product Owner:
Technical/Functional Skills Retail experience preferably in Supply Chain, having played product Owner role in major initiative(s), Scope definition & prioritization, Stake holder management, Agile product delivery
Point of Sale, Checkout applications experience preferred.
Roles & Responsibilities
• User centered ideation & discovery
o Customer research to develop empathy, identify critical problems to solve, expectations, behaviors, mental models, decision-making approach, etc.
o Business stakeholder interviews to understand operational complexities, strategic objectives and plans, impacts and considerations, etc.
o Analysis of quant & qual data (internal and external) to aid in prioritization
o Analysis of competitive landscape, and recommendation for positioning within
o Analysis of industry trends and emerging opportunities, and how they are shifting customer expectations
o Technology partnership to evaluate technical constraints, complexities, & capabilities
o Financial modeling for ROI analysis
o Strategic roadmap development – near & long-term vision that will drive iterative value
o Storytelling & socialization of product – with business & technology stakeholders
• User centered scope definition & prioritization
o Use cases, journey mapping, hypothesis development
o Breaking down product vision into a release strategy (slices of scope that allow us to deliver iteratively minimizing tech risk, getting user validation sooner, test & learn, delivering value sooner - for customer and business)
o Analysis of quant & qual data (internal and external) to drive alignment around prioritized problems to solve, outcomes to drive, rather than merely a list of features
o Partnering with UX to define IA (information architecture) and CS (content strategy) of new/changing user experience
o Identification of KPIs, engagement & operational metrics for each slice of scope
• Stakeholder management
o Navigate complexities of cross-brand/cross-channel/cross-division/cross-functional stakeholder landscape - leveraging expertise and driving alignment & engagement amongst sponsor, business owner(s), working group, and other senior stakeholders.
o Interviews, facilitation of working group, 1:1s, group showcase forums, etc. – driving alignment and uncovering operational and organizational impacts, coordinating business readiness activities, considering business process impacts & dependencies, and driving product training & transfer of ownership
• Agile product delivery
o Partners with Iteration Manager, Tech Lead, QA, and engineers to continuously improve and maximize output of delivery team
o Effectively builds & prioritizes user stories for each iterative delivery – partnering with UX, tech, QA, business SMEs to deliver each
o Maintains outcome focus by adjusting product roadmap, release strategy, & scope priorities based on realities of an agile environment – constantly uncovering more information in technical, business, customer, and data areas
• Product Hind sighting
o Partners with analytics team to develop & implement test strategy to validate key hypotheses at appropriate, iterative points in time throughout iterative delivery.
o Measures impact of product post-launch (engagement & operational metrics & KPIs) - leading to sound recommendations for continued investment, or pivot.
Education Bachelor’s degree required, MBA a plus
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