Supervisory IT Specialist (Director Level)

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The Air Force Civilian Service (AFCS) is looking for a Supervisory IT Specialist (NH-2210-04) to work for the Air Force Materiel Command (AFMC) in the Air Force Life Cycle Management Center (AFLCMC) at Wright-Patterson AFB, OH.

This position can close at any time. Apply Now!

Recruitment, Retention, and Relocation incentives may be available.

VoP (Value of Position): 100

Qualifications/Requirements:

This is a senior-level NH-04 position. To qualify for this position if you have one year of specialized experience equivalent to at least the NH-04 /GS-14 level in the Federal Service. For this position, specialized experience is defined as:

Leading information technology programs and services;

Directing modernization and lifecycle management of enterprise platforms;

Supervising technical staff and/or subordinate supervisors;

Developing governance, roadmaps, or service strategies and coordinating decisions among diverse stakeholders;

Managing technology investments, budgets, contracts, vendors, or other resources.

In addition to meeting the Specialized Experience for all positions individuals must have related experience demonstrating each of the four competencies listed below:

Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Customer Service: Anticipates and meets the needs of both internal and external business partners and customers (any individuals who use or receive the services or products that your work unity produces including the general public, individuals who work in the agency, other agencies, or organizations outside the Government). Provides information or assistance. Delivers high-quality products and services; is committed to continuous improvement. Effectively manages customer relationships.

Oral Communication: Makes clear and convincing oral presentations to individuals and groups. Listens effectively; clarifies information, as needed. Speaks and writes in a clear, concise, organized, and convincing manner that is appropriate to the audience. Facilitates an open exchange of ideas to ensure all group input is considered. Handles technical, sensitive, or controversial topics with agility involving executives/managers as appropriate.

Problem Solving: Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternative solutions, and makes sound recommendations.

Mission/Purpose:

The IT services division supports AFLCMC organizations and staff worldwide which consists of 26,000 employees across 63 geographic locations, 16 Directorates, and 10 Program Executive Office (PEOs) charged with the research, development, acquisition, and sustainment of Air Force systems. They is responsible for overseeing AFLCMC IT/Cyberspace Operations and Support (COS) human capital management, IT portfolio management, IT capital planning and investment control of IT systems and applications, managing unique IT requirements such as software applications, ensuring compliance with Federal law and policies; and delivering IT solutions to satisfy business needs across AFLCMC. The primary purpose of this position is to serve as a first level supervisor providing planning, directing, organization, and exercising control over employees.

Major Duties:

Directs, leads, plans, organizes, and manages Cyberspace, Information Technology (IT), and Knowledge Management (KM) programs and activities. Leads provision of essential Cyber, IT, and KM services for and directs operational support to a very large organization (typically a host Wing or installation). Makes major recommendations comparable to authorizing significant internal and external program and policy issues affecting the overall organization. Recommends restructuring, reorienting, and/or recasting of immediate and long range goals, objectives, plans and schedules to meet substantial changes in legislation, program authority and/or funding. Provides major recommendations to determine which projects or programs segments to be initiated, curtailed, or dropped. Makes major recommendations on resources to devote to particular programs, especially when staff-years and a significant portion of the organization's budget are involved. Oversees planning, organizing, and leading the organization's activities to ensure satisfactory and timely execution of programs, projects, and operations. Plans and coordinates all phases of the acquisition, implementation, and integration of Cyber, IT, and KM assets. Oversees government contracts as required. Continually assesses policy needs and interprets broad DoD, AF, and other higher headquarters guidance and applies it through development of policies for the organization's mission accomplishment. Evaluates the impact emerging technology will have on business practices and takes into consideration financial, manpower, and personnel constraints while managing the development of capital investment plans designed to meet changing technology needs in the organization.

Exercises supervisory personnel management responsibilities at least 25% of the time. Plans work to be accomplished by subordinates, sets and adjusts short/long-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Evaluates work performance of subordinates. Gives advice, counsel, or instruction to employees on both work and administrative matters. Interviews candidates for positions; recommends appointment, promotion, or reassignment. Hears and resolves complaints from employees, referring group grievances and more serious unresolved complaints to a higher level supervisor or manager. Effects minor disciplinary measures, such as warnings and reprimands, recommending other action in more serious cases. Identifies developmental and training needs of employees, providing or arranging for needed development and training. Finds ways to improve production or increase the quality of the work directed. Develops performance standards.

Makes periodic, comprehensive assessments and evaluations of program goals/objectives which provide a basis for long and short-range planning to enhance the organization's support capabilities. Directs, leads, integrates, and coordinates the collective efforts of a multi-disciplined staff assigned to support Cyber, IT, and KM programs. Establishes, revises or reviews policies, procedures, mission objectives, and organizational design to eliminate work problems or barriers to mission accomplishment, promote team building, implement quality improvements, or in response to concerns with regulatory compliance and/or customer requirements. Balances workload and provides overall direction and vision to subordinate supervisors. Evaluates requirements for additional resources submitted by subordinate supervisors, and balances organization needs with overall mission requirements and resource interests. Identifies need for change in organizational priorities and takes action to implement such changes. Reviews training recommended by subordinate supervisors to assure it is proper and promotes effective operation of the organization as a whole.

Represents the organization in a variety of installation and functional area activities. Establishes, develops, and maintains effective working relationships with other organizations, outside agencies, and senior leadership. Delivers presentations on status of programs, accomplishments, problems, and requirements for support to senior military officers and civilians. Leads or participates in special projects and initiatives to determine appropriate recommendations for unresolved or questionable problems and performs follow-up. Recommends actions or interpretation of issues. Collaborates and plans with other command managers and appropriate supporting organizations to negotiate, decide on, coordinate, and/or integrate organization operations and interests of other organizations.

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U.S. citizenship required. AFCS is Equal Opportunity Employer. Must be of legal working age.