SAP S/4 Service Lead- Field Service with Advanced Execution

Role: SAP S/4 Service Lead- Field Service with Advanced Execution
Experience Required: 15+ years in SAP Service (CS / PM / S/4 Service)
Engagement Type: Contract (C2C)
Location: Remote with travel to Midwest client site as needed
Travel: Periodic travel to Midwest required
Industry Focus: Service Management, Field Service, Aftermarket

Role Overview
We are seeking an accomplished SAP S/4 Service Lead with deep functional expertise in SAP S/4HANA Service, with a strong emphasis on Field Service Management and Advanced Execution. The ideal candidate will lead end-to-end service management workstreams, partnering with business stakeholders, technical architects, and integration teams to deliver scalable solutions across service contracts, equipment management, service orders, and field execution. This is a hands-on lead role requiring a proven track record of delivering complex SAP Service implementations and driving best-practice adoption.
Must-Have Qualifications
SAP S/4HANA Service Field Service with Advanced Execution: Demonstrated, hands-on implementation experience is mandatory.

Project Track Record: Minimum of 2 full-lifecycle SAP S/4 Service implementation projects.

Legacy SAP Foundation: Prior experience delivering SAP CS (Customer Service) and/or SAP PM (Plant Maintenance) projects.

Total Experience: Minimum 15 years of overall experience in SAP Service domains.

Travel: Willingness and availability to travel to Midwest client locations as project needs require.

Core Functional Expertise (Hands-On)
The candidate must demonstrate strong, hands-on configuration and design experience across the following SAP Service objects and processes:

Service Contract Management: Contract creation, billing plans, entitlement validation, and renewal lifecycle.

Functional Location (FL) & Equipment: Master data design, hierarchy modeling, serialization, and installed base management.

S/4 Service Order: End-to-end service order processing, status management, and integration with logistics.

Maintenance Order: Planning, scheduling, execution, and settlement, with PM/CS interoperability.

DIP Profile (Dynamic Item Processor): Configuration for resource-related billing, characteristic mapping, and quotation/billing flows.

Confirmations: Time, material, and service confirmations across desktop and mobile field execution.

CATS Integration: Cross Application Time Sheet integration with Service/Maintenance orders for labor capture.

Service Quotation: Quote-to-order processes, pricing strategies, and approval workflows.

Parts Planning & Execution: Parts requirement determination, reservation, picking, dispatch, and field consumption.
Key Responsibilities
Lead the design, configuration, and deployment of SAP S/4 Service solutions, including Field Service with Advanced Execution capabilities.

Translate complex business requirements into scalable functional designs, ensuring alignment with SAP best practices and S/4HANA target architecture.

Drive solution workshops, fit-gap analyses, and design authority sessions with business and IT stakeholders.

Define and document configuration, functional specifications, integration designs, test scripts, and cutover plans.

Partner with technical, integration, and data teams on interfaces (CATS, CRM, Mobile, third-party FSM tools, billing, finance, and logistics).

Mentor junior consultants and serve as a subject matter expert across CS-to-S/4 Service transformations.

Support testing cycles (SIT, UAT), defect triage, hypercare, and post go-live optimization.

Engage with onshore client stakeholders during travel windows for workshops, design sign-offs, and key delivery milestones.
Preferred Qualifications
Experience leading transitions from legacy SAP CS / PM to S/4HANA Service.

Exposure to Field Service Management mobile solutions and offline execution scenarios.

Working knowledge of Variant Configuration, Solution Quotation, or Service in SAP CRM.

SAP S/4HANA Service certification.

Industry experience in manufacturing, industrial equipment, high-tech, utilities, or aftermarket services.