Russell, Tobin & Associates
Russell, Tobin & Associates

Workplace - Front Desk Reception

San Francisco, CA, US • Posted 4 hours ago • Updated 4 hours ago
Contract Corp To Corp
Contract W2
12 Months
On-site
$90 - $95/hr
Fitment

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Job Details

Skills

Summary

Role Title: Workplace Experience Coordinator - Front Reception
Location: San Francisco, CA Onsite  
Payrate: $90-95/hr DOE
Duration: 12 months with possibility of extension
 
Required Skills
Strong knowledge and hands-on use of Google Calendar and Slack.
 
Workplace Experience Coordinator - Front Reception


Pay Rate Range: $90-$95/hr, depending on experience

Responsibilities:
  • Front Reception: Staff the front desk as the primary point of contact for guests and visitors. Greet and check in arrivals, issue visitor badges, notify hosts, and escort or direct guests to the right meeting room, restroom, or amenity space
  • Traffic Coordination: Manage the day-to-day flow of the space: track who is expected and when, keep arrivals moving during back-to-back meetings, receive and route deliveries and packages, field front desk phone and email inquiries, and flag anything unusual to the Workplace Experience Lead or Security
  • Guest Support: Anticipate and take care of guests throughout their visit: offer beverages, provide directions and local recommendations, help with Wi-Fi and other basic needs, and check in on meetings in progress so guests are comfortable from arrival to departure
  • Scheduling Support: Assist with scheduling coordination for business meetings and events, working closely with the Workplace Experience Lead and Administrative teams to help resolve conflicts and keep the day's calendar running smoothly
  • Space & Facility Upkeep: Perform regular walk-throughs of the reception area, meeting rooms, and amenity spaces between visits, resetting rooms, restocking supplies, and partnering with the Facilities team on cleanliness and maintenance needs as they come up
  • Event Support: Assist with room setup and breakdown according to specifications, ensuring all technology, furniture, and amenities are properly configured
  • Program Assistance: Support Experience Enrichment programming by helping with classroom setup, registration, and check-in
  • Administrative Support: Keep the visitor log and daily front desk notes current, and help the Workplace Experience Lead organize information for monthly reports
Requirements:
  • Have 2-3 years of experience at a front desk, reception, concierge, or similar guest-facing role in workplace operations, hospitality, or customer service
  • Enjoy being the first face people see and take pride in warm, consistent service that reflects company values
  • Stay calm and organized when several guests, calls, and deliveries arrive at once, and can prioritize on the fly without letting anything drop
  • Interact professionally and discreetly with executives, VIP guests, vendors, and employees
  • Are dependable about desk coverage: reliably present during coverage hours and proactive about coordinating breaks and handoffs
  • Communicate clearly, in writing and in person, with hosts, Security, Facilities, and the Workplace Experience Lead, and know when to escalate
  • Take ownership of the reception area and assigned spaces, follow checklists and procedures carefully, and notice small setup or maintenance issues before guests do
  • Can autonomously complete large portions of work scoped by others, and show initiative in solving issues and recommending improvements

#RTA
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10427670
  • Position Id: 26-59202
  • Posted 4 hours ago
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