NOC Technician - Night

Kentucky, KY, US • Posted 3 hours ago • Updated 3 minutes ago
Contract W2
Contract Independent
On-site
$25.00 - $28.00/hr
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Fitment

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Job Details

Skills

  • NOC
  • IT Infrastructure
  • Network
  • Acquisition
  • Accountability
  • Collaboration
  • Network Operations
  • Splunk
  • Dynatrace
  • ServiceNow
  • Computer Hardware
  • Analytical Skill
  • Problem Solving
  • Conflict Resolution
  • Access Control
  • Data Integrity
  • File Systems
  • Supervision
  • Team Leadership
  • Management
  • CISSP
  • CISA
  • CISM
  • Cisco Certifications
  • CWNA

Summary

NOC Technician

On-Site Role

3rd Shift

Compensation: $28 per hour
ABOUT THE ROLE

Our client is seeking a dedicated 3rd Shift NOC Technician to join their team. In this role, you will be responsible for installing, configuring, and troubleshooting server and non-desktop computer hardware, software, and systems within a data center or centralized network environment. You will work within established guidelines and procedures, using independent judgment to analyze and resolve variable factors and basic problems. The NOC Technician maintains access control, data integrity, and file system security, and is responsible for monitoring, tracking, and recording system performance and utilization metrics. You will communicate highly technical information to both technical and non-technical personnel, recommend process and technology improvements, and may participate in IT infrastructure projects. This position also supervises and provides day-to-day oversight to a team of support and technical associates, ensuring consistent execution and adherence to established policies. You will work closely with management and specialists to select appropriate methods and analytical approaches, and play a key role in ensuring the efficiency and security of the organization's IT infrastructure.

WHAT YOU'LL DO

  • Install, configure, and troubleshoot server and non-desktop computer hardware, software, and systems in a data center or centralized network environment
  • Monitor, track, and record system performance and utilization metrics using tools such as Splunk, Dynatrace, ThousandEyes, and ServiceNow
  • Maintain access control, data integrity, and file system security for computer/data center infrastructure
  • Communicate highly technical information effectively to both technical and non-technical personnel
  • Recommend process, hardware, and software solutions to improve infrastructure efficiency, including new acquisitions and upgrades
  • Participate in the development and execution of IT and infrastructure projects
  • Supervise and provide day-to-day oversight to support and technical associates, ensuring consistency and adherence to established policies
  • Coordinate team activities and hold team members accountable for following procedures and guidelines
  • Perform escalated or complex troubleshooting and problem resolution tasks
  • Collaborate with management and specialists to select appropriate methods, techniques, and analytical approaches
WHAT YOU BRING

  • Bachelor's Degree
  • 2 years of network operations experience
  • Broad IT experience, preferably in a large corporate environment
  • Experience with Splunk, Dynatrace, ThousandEyes, and ServiceNow
  • Ability to install, configure, and troubleshoot server and non-desktop computer hardware, software, and systems
  • Strong analytical and problem-solving skills, with the ability to use independent judgment to resolve issues
  • Ability to communicate technical information to both technical and non-technical personnel
  • Experience maintaining access control, data integrity, and file system security
  • Supervisory or team leadership experience in a technical environment, with the ability to coordinate and oversee daily operations
  • Passion for improving consumer experiences and contributing to organizational goals
  • Preferred: Certifications such as CISSP, CISA, CISM, CCNA, CCNP, CCIE, CWNA, CWNP, or CWNE
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10110651
  • Position Id: a1Wcv000000P6VFEA0
  • Posted 3 hours ago

Company Info

About Brooksource

Here at Brooksource, relationships are at the center of everything we do. Since 2000, we have established and maintained long-lasting relationships with our clients and consultants to create an unparalleled experience. Brooksource is a trusted services provider that specializes in delivering Engineering and IT solutions for Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our Workforce Transformation program. As a certified partner for Salesforce, AWS, Microsoft, Google Cloud, and many other technology alliances, we are looking for professionals who want to be on the frontline of the latest trends in the industry.

We offer contract, contract-to-hire, and direct placement consultant opportunities, to provide a career path that can meet anyone's desires. The job search is hard, but you don’t have to do it alone! We know a successful partnership requires a good fit. Your personality, experience, and skill set are all important, contributing factors to that partnership. You can count on us to take the time to understand the type of technical and cultural fit that is right for you. As a Brooksource consultant, you will be provided with a comprehensive benefits plan, competitive compensation, and even paid time off!

Cyber Security Warning: Please be aware that all official Brooksource communications will ONLY come from emails displayed as [name]@brooksource.com. The use of any other domains is NOT an official Brooksource employee and could be fraudulent.

Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Benefits & Perks: 

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. 

 Pay Disclaimer: 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Partnerships:

  • Gold Microsoft Partner – Cloud Platform
  • Gold Microsoft Partner – Data Analytics
  • Silver Microsoft Partner – Data Platform
  • Silver Microsoft Partner – Security
  • Silver Microsoft Partner – Application Development
  • Silver Microsoft Partner – Data Center
  • AWS Partner
  • Salesforce Partner
  • Salesforce – Authorized Training Provider
  • Salesforce Talent Alliance Employer
  • Tableau Services Partner
  • Snowflake Partner
  • Google Cloud Platform (GCP) Services Partner

Awards (Extended):

  • Best Places to Work 2022, Charlotte Business Journal, 2022
  • Best Places to Work in Jacksonville, Jacksonville Business Journal, 2021
  • Best Places to Work in Jacksonville, Jacksonville Business Journal, 2020
  • Best Places to Work in Charlotte (#8 Small Business), Charlotte Business Journal, 2019
  • 2019 Best Places Work in Kentucky, Kentucky Chamber of Commerce, 2019
  • Top Workplaces, Indy Star, 2019
  • Best Places to Work in Jacksonville, Jacksonville Business Journal, 2019
  • Best & Brightest Companies to Work For in the Nation, Best & Brightest, 2018
  • Top Work Places, Indy Star, 2018
  • Best Places to Work, Jacksonville Business Journal, 2018
  • Best Places to Work, Charlotte Business Journal, 2018
  • Best Places to Work in Kentucky (Small/Medium), Kentucky Society for Human Resource Management State Council and the Kentucky Chamber of Commerce, 2018
  • Milwaukee’s 2018 Best And Brightest Companies To Work For, Milwaukee's Best and Brightest Place to Work, 2018
  • Best Places to Work, Best Places to Work in Kentucky, 2017
  • Best Places to Work, Best Places to Work in Kentucky, 2016
  • Best Places to Work, Jacksonville Business Journal, 2016
  • Top Workplaces, The Indianapolis Star, 2016
  • Top Workplaces, Indianapolis Star, 2015
  • Best Places to Work, Charlotte Business Journal, 2015
  • Best Places to Work Atlanta, Atlanta Business Chronicle, 2014
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