Application Administrator

Salary : $84,984.00 - $111,504.00 Annually
Location : Thurston County - Olympia, WA
Job Type: Exempt
Job Number: 2026-45
Department: Administrative Office of the Courts
Opening Date: 05/21/2026
Closing Date: 6/11/2026 11:59 PM Pacific

Description
The Applications Administrator will play a vital role in managing and optimizing the suite of business applications that drive the Administrative Office of the Courts' business operations, including contracting, human resources, court program management, and other business applications. The Application Administrator is responsible for system technical administration, maintenance, configuration, and IT support of complex enterprise-wide applications that address the business requirements of the state courts system. This position provides journey-level technical expertise to all application administration functions.
Washington Courts Employment Opportunity

Administrative Office of the Courts
Application Administrator

Information Services Division
Our Mission: To advance the timely, effective, and equitable operations of the Washington State judicial branch.
The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.
Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.
POSITION DETAILS
Job #: 2026-45

Status: Regular, Full-Time

Location: Olympia, Washington

Salary: Range 68: $84,984 - $111,504 per year (DOQ).

Opens: May 21, 2026

Closes: June 11, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.
WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION
AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.
This position requires at least two (2) days per week working onsite at AOC facilities

Duties

• Collaborates with customers, business analysts, and other IT resources to administer application configuration, operation, maintenance, security, integrations, workflows, reports, and other key features.
• Contributes to efforts to upgrade the applications this position supports.
• Resolves application configuration issues within critical applications.
• Consults with vendors on resolutions to identified issues.
• Responds to customer service requests and provides journey-level consulting and troubleshooting.
• Resolves service requests of moderate (Tier 2) complexity related to assigned applications.
• Participates in the resolution of service requests of major (Tier 3) complexity related to assigned applications.
• Analyzes application issues, conducts research, and provides recommendations on solutions based on business and technical objectives.
• Administers IT applications and associated components in collaboration with the entire application support team.
• Coordinates and performs validation and tests for all changes to application configuration, operation, security, workflows, reports, and other key features.
• Communicates application problems and issues to technical staff and business end users.
• Proactively monitors application performance to identify emerging issues.
• Develops system release documentation and communication.
• Performs end user application security access maintenance.
• Formulates routines and standards of practice to complete assigned tasks.
• Creates and maintains documentation for research and reference.
• Performs other duties as required.

Qualifications
A combination of education and experience demonstrating a working knowledge of the duties, responsibilities and competencies of the Application Administrator may substitute for the qualifications listed.

A Bachelor's degree in Information Technology, Computer Science, OR closely allied field, AND

• Four (4) years of experience in a complex information technology environment TO INCLUDE:

Three (3) years of experience as an administrator on an enterprise-level, complex application.
THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES

• Experience with the administration of enterprise applications such as Docusign, NeoGov, FreshDesk, SumTotal, Salesforce, or any enterprise resource planning software system.
• Proficient in utilizing Microsoft 365 products, including Teams, Outlook, Word, OneNote, PowerPoint, and others, with expertise appropriate to the responsibilities of the role.
• Basic knowledge of Windows Server and desktop operations system performance monitoring and troubleshooting.
• Skill using process management tools, version control systems, web services, and/or automated build/deploy agents.
• Skills conducting triage and troubleshooting of application issues with server software, network and desktop software.
• Ability to develop system and process documentation and technical documentation for the end-users.

• Ability to follow flowcharted procedures to accomplish all aspects of critical tasks.
• Ability to write simple to moderately complex PowerShell scripts.

Supplemental Information
HOW TO APPLY
For more information about the position, to review the job description, application submission requirements, supplemental questions, inquire about benefits, or to apply for the position:
IMPORTANT INFORMATION

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position is not overtime eligible.

The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at , or fax , or via email to
Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.
AOC does not use E-Verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit ;br>Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026