MPS Process Specialist

RESPONSIBILITIES:
Kforce is immediately adding a full-time MPS Process Specialist in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Dearborn, MI.

Summary:
The Managed Print Services (MPS) Process Specialist serves as the primary liaison between the customer, management, and team leadership. This role is responsible for coordinating and executing all activities related to MPS inventory management, with a strong focus on the creation and processing of asset change orders across the United States. This position operates during standard business hours to ensure seamless communication and workflow alignment.

Key Responsibilities:
* Process asset Change Orders received from customer in a timely and accurate manner
* Maintain comprehensive and up to date records within internal databases and web-based applications
* Manage and update the Change Order Tracker to support operational visibility
* Participate in or lead weekly meetings internally and with the customer
* Maintain and update all related process documentation to ensure consistency and compliance
* Provide reporting on program specific requirements, including SLA performance and key operational metrics
* Support special projects assigned by Team Management or Team Leads

REQUIREMENTS:
* Highly detail oriented, with the ability to create structure when customer inputs are inconsistent or demanding
* Strong communication skills and ability to collaborate across multiple teams
* Experience with Microsoft 365, SharePoint, databases, or workflow management tools is a plus
* Ability to work independently and as a team, while maintaining alignment with program standards

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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