Agile Scrum Master

Job#: 3020960

Job Description:

Job Role: Agile Scrum Master

Contract Duration: 12 Months Contract Role

Location: Jacksonville, FL

Role Summary:

This role manages end-to-end execution of projects spanning servers, storage, cloud, networking, data center operations, middleware, and platform engineering. The PM ensures scope, schedule, risk, and delivery governance are strictly managed while partnering with engineering, operations, and business stakeholders.

This role requires strong delivery leadership, exceptional communication skills, and deep familiarity with enterprise infrastructure environments.

Key Responsibilities:

Project Delivery Execution

Lead the full lifecycle delivery of technology infrastructure projects, including initiation, planning, execution, testing, deployment, and transition to operations.

Develop and manage detailed project plans, schedules, milestones, dependencies, and resource allocations.

Oversee infrastructure builds, environment setup, cloud provisioning, migration activities, and implementation cutovers.

Drive day to day coordination across engineering teams (cloud, network, storage, compute, database, middleware, security, etc.).

Governance, Reporting Financial Management:

Track and report status, risks, issues, mitigations, and decisions to stakeholders and leadership.

Maintain project documentation and compliance with PMO and CIO governance frameworks.

Manage project budgets, forecasts, vendor spend, and financial tracking.

Provide executive level updates, dashboards, and program communications.

Risk, Compliance Controls

Identify, track, and mitigate infrastructure related risks, vulnerabilities, dependencies, and constraints.

Ensure adherence to regulatory, security, architecture, and operational standards.

Coordinate infrastructure controls evidence, EOL tracking, and remediation activities as required.

Stakeholder Vendor Management

Partner with CIO teams, engineering managers, architecture, cybersecurity, operations, and business stakeholders.

Facilitate cross team alignment and ensure timely delivery of technical tasks and approvals.

Manage vendor engagement, SOWs, deliverables, and on time performance.

Technical Coordination

Understand technical designs, architecture diagrams, and platform requirements to drive project alignment.

Coordinate testing activities (integration, performance, failover, UAT) with engineering and QA teams.

Support change management, deployment planning, runbook preparation, and cutover/migration execution

Strong Project Management Skills

Agile Scrum Master Skills

Waterfall Delivery Methods

MS Project, MS Excel and MS Power Point

Educational background and experience in project management or business management or associated area

Ability to work with others and manage disparate teams globally

Ability to manage the successful execution of technical solutions whether by a single team or multiple teams

A proven track record in a similar role

Good interpersonal skills; positive attitude; team player; flexible

Must be able to face off to business and technology leaders

Strong written and verbal communication skills, able to lead meetings, follow-up, negotiate and resolve ambiguity

Keen attention to detail and strong sense of ownership and accountability for work

Motivated to work closely and cooperatively with other team members of varying levels of seniority and experience

Must be a self-starter and have the ability to work with little to no supervision

Technology Delivery Leadership

Infrastructure Cloud Knowledge

Risk Issue Management

Cross-Functional Collaboration

Executive Communication

Resource Management

Problem Solving Decision Making

Governance Compliance Awareness

Experience delivering large-scale, complex technology projects within enterprise environments

Hands-on Jira expertise for tracking, reporting, and managing technical workstreams

Strong passion for technology, infrastructure, and banking operations

Ability to perform extensive data analysis and create clear, executive-quality presentations

Background in infrastructure delivery projects, including servers, storage, network, cloud, and related platforms

Managing matrix resources

Jira Expertise

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.