About Juno Health At Juno Health, we're not just building software-we're transforming healthcare. As a division of DSS, Inc., Juno Health has specialized in developing forward-thinking health information solutions for more than 35 years. We are driven by a mission to improve patient care through innovative technology, and we're looking for dedicated professionals who share that passion.
We are seeking a highly skilled and client-focused Clinical Application Coordinator (CAC) to join our team in a
part-time, fully remote capacity. In this role, you will serve as a key resource in supporting VistA/vxVistA and its related modules through software configuration, troubleshooting, and end-user training. You will also have the opportunity to train Clinical Application Coordinators at client sites that wish to build their own internal CAC teams. If you thrive at the intersection of healthcare and information technology and are passionate about improving patient care through smarter systems, we want to hear from you.
What You'll Do As a Part-Time Clinical Application Coordinator at Juno Health, you will play a critical role in bridging clinical practice and technology. Your day-to-day responsibilities will include:
- Serving as a Trusted Consultant - Act as a subject matter expert and consultant in the application of information technology to clinical practice, helping healthcare teams leverage CPRS/vxCPRS to its fullest potential.
- Building Relationships - Maintain open, effective communication with customers and DSS staff to proactively identify needs, concerns, and opportunities for improvement related to CPRS/vxCPRS software and hardware.
- Problem Identification & Resolution - Analyze user workflows to identify procedural challenges and CPRS/vxCPRS deficiencies, develop solutions, oversee implementation, and evaluate outcomes in terms of improved patient care.
- System Configuration & Management - Develop and maintain forms, boilerplates, templates, menus, order sets, quick orders, and clinical reminders tailored to the needs of users and their institutions. Assign appropriate menus, electronic keys, and ASU roles to users.
- Training & Education - Provide training to end users and staff as needed; design and develop learning materials for use in clinical settings; serve as a mentor and preceptor to guide and orient others in the use of VistA/CPRS/vxCPRS.
- Cross-Functional Collaboration - Act as a liaison between clinical and non-clinical staff regarding VistA/vxVistA/CPRS/vxCPRS. Coordinate with DSS staff and customers to facilitate smooth software and hardware updates and modifications.
- Technical Support - Assist the support team in resolving reported issues with VistA/vxVistA/CPRS/vxCPRS software, drawing on VistA file structure knowledge to gather appropriate documentation.
- Security & Compliance - Support the maintenance of computer security protocols and ensure adherence to HIPAA regulations.
- Staying Current - Maintain up-to-date knowledge of technological advances and software development trends in healthcare automation, continuously bringing fresh insights to our clients and team.
What You Bring Experience - Required: 5+ years of experience as a Clinical Application Coordinator or in a similar role
- Required: 2+ years of direct experience in a CAC or comparable position
- Desired: 8+ years of experience in a similar capacity
Skills & Knowledge Required: - Comprehensive knowledge of VistA/vxVistA/CPRS/vxCPRS technology with the demonstrated ability to differentiate procedural issues from software deficiencies
- Ability to consult with healthcare personnel on computer systems and CPRS/vxCPRS software applications
- Proven ability to mentor and coach others in VistA/CPRS/vxCPRS to build and enhance computer proficiency
- Strong written and verbal communication skills with the ability to convey complex technical concepts clearly to diverse audiences
- Familiarity with VistA file structures for documentation and problem-solving purposes
Desired: - Hands-on experience working within a VistA system environment
- A professional, courteous approach to interactions with colleagues and clients
Education Required: Degree in Computer Science; equivalent experience in a similar role may be considered in lieu of a degree
Desired: Additional training in VistA or related components of the position
Certifications & Licenses: Desired: - Clinical licensure or certification (e.g., RN, LPN, Lab Tech, or similar)
- Certified Scrum Master (CSM)
- Project Management Professional (PMP)
- (Candidates who do not currently hold these certifications but are willing and able to obtain them are encouraged to apply
Physical Demands: Standing 10% per day Sitting 80% per day Walking 10% per day Stooping 5% per day Lifting - 10 lbs. several times a day (transporting laptop, etc.)
Computer Work 60% per day Telephone Work 50% per day Reading 20% per day Other, please specify What You Bring Experience - Required: 5+ years of experience as a Clinical Application Coordinator or in a similar role
- Required: 2+ years of direct experience in a CAC or comparable position
- Desired: 8+ years of experience in a similar capacity
Skills & Knowledge Required: - Comprehensive knowledge of VistA/vxVistA/CPRS/vxCPRS technology with the demonstrated ability to differentiate procedural issues from software deficiencies
- Ability to consult with healthcare personnel on computer systems and CPRS/vxCPRS software applications
- Proven ability to mentor and coach others in VistA/CPRS/vxCPRS to build and enhance computer proficiency
- Strong written and verbal communication skills with the ability to convey complex technical concepts clearly to diverse audiences
- Familiarity with VistA file structures for documentation and problem-solving purposes
Desired: - Hands-on experience working within a VistA system environment
- A professional, courteous approach to interactions with colleagues and clients
Education Required: Degree in Computer Science; equivalent experience in a similar role may be considered in lieu of a degree
Desired: Additional training in VistA or related components of the position
Certifications & Licenses: Desired: - Clinical licensure or certification (e.g., RN, LPN, Lab Tech, or similar)
- Certified Scrum Master (CSM)
- Project Management Professional (PMP)
- (Candidates who do not currently hold these certifications but are willing and able to obtain them are encouraged to apply
Compensation: Salary at Juno Health LLC is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55.00 - $65.00 per hour. The estimate displayed represents the typical salary range for this position and is just one component of DSS, Inc. total compensation package for employees.
Physical Demands: Standing 10% per day Sitting 80% per day Walking 10% per day Stooping 5% per day Lifting - 10 lbs. several times a day (transporting laptop, etc.)
Computer Work 60% per day Telephone Work 50% per day Reading 20% per day Other, please specify DSS Inc. is an Equal Opportunity Employer. If you need an accommodation seeking employment with DSS, Inc., please email or call . Accommodations are made on a case-by-case basis. 
Never miss an opportunity! Create an alert based on the job you applied for.