Technical Writer

Job#: 3020227

Job Description:
DEVELOPER WRITER

HYBRID 3X / WEEK - BELLEVUE WA

6 MONTHS

RESPONSIBILITIES:

• Create online guides, reference docs, and tutorials for technical audiences (SQL engineers, application developers, etc).
• Engage directly with product managers, software engineers, and UI designers to ensure all features, enhancements, and changes are fully documented.
• Work with release engineers and dev ops to deliver weekly product updates and documentation.
• Work with support engineers and customer success managers to help drive customer engagement and adoption, which may include:
  • Engaging with Support on Knowledge Base articles and Community questions.
  • Respond to customer feedback.
  • Developing implementation guides, migration guides, best practices, and FAQs.

REQUIRED SKILLS/ EXPERIENCE:

• 10+ years creating technical product documentation from scratch, as well as from specs.
• SQL and RDBMS skills (Oracle, Teradata, Redshift, SQL Server, etc); comfortable working with sample code.
• Strong familiarity with "Docs-as-Code" approach, specifically:
  • Source code control using GIT for branching, content review and merging etc.
  • Documentation languages such as RST, Markdown, etc. Preferably RST.
• Experience using and documenting the following areas:
  • Developer documentation including API reference, conceptual, procedural/tutorial, and code examples
  • Programming languages (Python, Java, Scala, JavaScript, C#, Go, etc.), REST API.
  • Database drivers/connectors (JDBC, ODBC, etc).
• Familiarity with security, access control, identity management, and data privacy/governance (OAuth, RBAC, SCIM, encryption, etc)
• [In-depth] knowledge of the content development lifecycle, including:
  • Identifying and understanding the information needs of the audience.
  • Gathering information, interviewing SMEs, and conducting research.
  • Authoring, publishing, and managing online/web content.
• Familiarity with AI tools and technologies in technical writing workflows..

ADDITIONAL DESIRED QUALIFICATIONS:

• Familiarity with:
  • Big Data analytics, machine learning, and statistics (Spark, Scala, R, etc).
  • Containerized applications (Docker).
  • Data engineering and pipeline technology (ETL/ELT, BI, etc).
  • Cloud computing platforms (AWS, Microsoft Azure, Google Cloud Platform, etc).
  • User interfaces (UI) and command line interfaces (CLI) technologies.
  • CI/CD methodologies and technologies (Jenkins, Lambda, etc).

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.