FDE (AI)

Atlanta, GA, US • Posted 14 hours ago • Updated 14 hours ago
Full Time
On-site
Company Branding Image
Fitment

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Job Details

Skills

  • Customer Communications
  • Workflow
  • EMEA
  • Product Engineering
  • Sales
  • Innovation
  • Disk Encryption
  • Reporting
  • Messaging
  • Collaboration
  • Artificial Intelligence
  • Leadership

Summary

Job Summary

Location: United States

Experience: 5+ years in production AI/data systems

Job Type: Permanent

Thinking Minds' client is looking for an experienced Forward Deployed Engineering Lead to drive AI-powered customer communications solutions. This role is crucial for integrating AI Voice Agent and AI Messaging Agent into real-world workflows, enhancing customer interactions. The position involves leading cross-functional teams to deliver impactful AI solutions that improve revenue and efficiency.

Ideal Candidate Should Have

AI Voice Agent experience

AI Messaging Agent expertise

Strong cross-functional collaboration skills

Experience in customer solutions and applied AI

Leadership in a fast-paced environment

Role Overview

The Forward Deployed Engineering Lead will connect AI solutions to customer workflows, ensuring seamless integration and execution. This role involves working with global teams across EMEA, AMER, and APAC to deliver AI innovations that drive business growth. The lead will report to the SVP of Customer Solutions & Applied AI, owning the FDE strategy for a specific region.

Key Responsibilities

Lead the integration of AI Voice Agent and AI Messaging Agent

Collaborate with Product, Engineering, and Sales teams

Drive AI innovation across multiple product lines

Enhance customer interactions through AI

Own the FDE strategy for one region

Report to SVP, Customer Solutions & Applied AI

Top Skills and Modules

AI Voice Agent

AI Messaging Agent

Cross-functional collaboration

Customer solutions

Applied AI

Leadership in fast-paced environments
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10109241
  • Position Id: 85731
  • Posted 14 hours ago

Company Info

About Thinking Minds Inc.

At Thinking Minds, we are committed to providing our clients with the highest quality services. We believe that our success is measured by the success of our clients, and we strive to build long-term relationships based on trust, transparency, and mutual respect.

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