Operations Engineer (Contractor)
Location, Phoenix, AZ 3 days a week
Skill: Linux; ELK Stack (Elastic Search, Logstash, Kibana); Kubernetes; DNS
We are seeking a highly skilled Observability Operations Engineer (Contractor) to support and enhance our Observability Operations portfolio. The role requires strong expertise in Linux systems, containerized platforms, Elasticsearch, and modern observability ecosystems.
This position will play a critical role in maintaining reliability, performance, and scalability of our observability platforms while driving operational excellence and rapid incident resolution.
Key Responsibilities
Manage and support Linux-based infrastructure and containerized environments (Docker, Kubernetes).
Administer and optimize large-scale Elasticsearch clusters (configuration, scaling, performance tuning, troubleshooting).
Provide end-to-end system administration support across environments.
Perform deep-dive troubleshooting across infrastructure, network, and observability stack components.
Support ITSM processes including incident, change, problem management.
Manage hardware and software lifecycle activities.
Ensure platform stability, high availability, and performance optimization.
Collaborate with platform engineering and SRE teams to improve observability maturity.
Assist in deployment, upgrades, and operational governance of observability tools.
Contribute to automation and operational efficiency improvements.
Minimum Qualifications
Deep knowledge of Linux systems administration
Strong hands-on experience with:
Containerized environments (Docker)
Kubernetes (production environments)
Rancher (preferred but not mandatory)
Extensive experience in system administration across enterprise environments
Strong exposure to ITSM processes and hardware/software lifecycle management
Superior troubleshooting and root cause analysis skills
Strong knowledge of Elasticsearch architecture, configuration, concepts, and performance tuning
Deep familiarity with networking concepts (TCP/IP, DNS, load balancing, firewalls, routing)
Knowledge of observability concepts:
Distributed
Tracing
Metrics
Monitoring
Logging
Experience managing large-scale Elasticsearch deployments
Knowledge of OpenTelemetry / OpenTracing
Hands-on experience with observability and logging tools such as:
Jaeger
Kibana
Grafana
Prometheus
Splunk
Dynatrace
Kafka
What We Are Looking For:
Strong ownership mindset and operational discipline
Ability to work independently in a fast-paced environment
Strong analytical and problem-solving skills
Excellent communication skills for cross-functional collaboration
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