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L2 Technical Operations Engineer in USA PST hybrid

Hybrid in Seattle, WA, US • Posted 13 hours ago • Updated 13 hours ago

Contract W2

12 Months

Hybrid

$30 - $40/hr

Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Job Details

Skills

L2 Application/Technical Support

Summary

Job Title: L2 Technical Operations Engineer  
Experience: 2 4 Years 
Job type:12 months plus PST  
Please share the resume with me at pranayatburgeonitsdotcom 
Job Description: 
We are hiring an L2 Technical Operations Engineer / Customer Support Analyst with experience in application support and IT service delivery. The candidate should have hands-on experience in ServiceNow, Azure, Azure Application Insights (App Insights), incident management, request fulfillment, troubleshooting application issues, and working in Agile/Scrum environments. Experience with ITIL, reporting using ServiceNow/Power BI, and the Microsoft Office Suite is required. Strong communication, documentation, and problem-solving skills are essential. 
Mandatory Skills:

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L2 Application/Technical Support
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ServiceNow
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Azure
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Azure Application Insights (App Insights)

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Incident, Problem & Request Management
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ITIL Framework
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Agile & Scrum
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Power BI / ServiceNow Reporting
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Microsoft Office Suite
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Application Troubleshooting
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Knowledge Base Documentation
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Excellent Communication & Stakeholder Management

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10500016
Position Id: 9049539
Posted 13 hours ago

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