Field Services Technician

New York, NY, US • Posted 19 hours ago • Updated 19 hours ago
Contract W2
2 Months
No Travel Required
On-site
$30 - $32/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • BMC Remedy
  • Communication
  • CompTIA
  • Computer Hardware
  • Conflict Resolution
  • Customer Facing
  • Customer Service
  • Field Service
  • Health Care
  • Help Desk
  • IT Service Management
  • Mobile Devices
  • Network+
  • Operating Systems
  • Printers
  • Problem Solving
  • Remote Support
  • Service Management
  • ServiceNow
  • Technical Support

Summary

We are seeking an entry-level Field Services Technician to provide hands-on technical support to end users in a fast-paced, customer-facing environment. The technician will be responsible for troubleshooting hardware and software issues, supporting workstation and peripheral deployments, resolving service tickets, and providing excellent onsite customer service.

Required Qualifications

  • 1+ year of experience in IT support, desktop support, field services, help desk, or a related technical support role.
  • Hands-on experience troubleshooting computers, workstations, printers, mobile devices, and peripherals.
  • Experience working with an IT ticketing/service management system.
  • Basic knowledge of hardware, software, operating systems, and peripheral technologies.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal skills.
  • Ability to work independently and effectively within a team.
  • Ability to work onsite and support a customer-facing environment.
  • Ability to work a standard Monday–Friday schedule and participate in rotating weekend overtime when required.

Preferred Qualifications

  • Experience in a healthcare, hospital, or other high-volume enterprise environment.
  • Experience with ServiceNow, Remedy, or similar ITSM/ticketing platforms.
  • Experience supporting clinical, business, or other mission-critical users.
  • Relevant IT certifications such as CompTIA A+, Network+, or similar.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91099677
  • Position Id: 9103703
  • Posted 19 hours ago
Contact the job poster
VC

Vijay Chepyala

Recruiter @ Talent Groups
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