Sr. Business Systems Analyst

Job Title: Sr. Business Systems Analyst

Duration: 6+ Months with possible extension

Location: 433 West Van Buren Street, Suite 501S, Chicago, IL 60607

The Senior Business System Analyst (BSA) will work closely with different business units to gain in-depth understanding of the strategies, processes, roadmaps and the context in which the business and IT operates.

• The senior BSA is responsible for delivering quality products by understanding end user needs, developing detailed requirements, supporting technical designs and process improvement.
• The candidate will work with various stakeholders to elicit, analyze, communicate and validate business/user requirements.
• The senior BSA will help translate these business needs and end-user requirements into functional specifications that describe what the system, process or service must do to fulfill the business and user requirements.
• The ideal candidate will be dedicated and demonstrate excellent written and verbal communication skills.
• Participate in various SCRUM team meetings including team members from: the business, management, IT and senior leadership Ensure the user stories meet the INVEST principal and definition of ready
• Performing complex professional business analysis and application development related duties
• Elicit complex business requirements through the facilitation of joint application design (JAD) sessions with both business and technology stakeholders
• Write detailed specifications of requested system changes
• Write data specifications, release notes, user guides and other deliverables as needed
• Assisting with creation & refinement of design (mockup) on new functionality
• Develop and execute data mapping plans for conversions and migrations
• Providing Assisting with creation & refinement of design (mockup) on new functionality
• Suggest software and process improvements Prior involvement with implementing and integrating COTS software solutions to support proprietary processes .
• Write queries to analyze business data to assist in decision making and ad hoc reporting
• Familiarity with financial systems a plus

Key responsibilities:

• Understanding of software development process using a formal software development life cycle (SDLC) methodology. (Waterfall/Scrum)
• Familiar with automated project management and documentation tools (e.g. flowcharting, data modeling, Excel, UI design, Visio)
• Familiar with common techniques and tools for modeling system diagrams, business processes, functional process and interfaces
• Collaborate with staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes Identify and resolve business systems issues
• Work with business team members, decision makers, and stakeholders to define business requirements and systems goals
• Ensure that applications meet business requirements and systems goals Participates in planning relevant project, enhancement, and maintenance activities
• Develop and maintain business domain knowledge
• Demonstrates adherence to IT Principles and critical thinking Assist in software releases and roll-outs, and communicate to the end users about status and project conditions
• Perform software improvements and upgrades
• Perform code deployments and releases
• Complete all tasks with a focus on quality
• Meet or exceed established SLOs
• Provide guidance to less experienced members of the team
• Provide timely reports on the status of projects as well as any unforeseen issues to management and to business units
• Comply with all assigned administrative and operational tasks
• Apply diagnostic utilities to aid in troubleshooting Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution
• Works to promote an understanding of business process and business requirements with technical staff
• Identify and learn appropriate software and hardware used and supported by the organization
• Test fixes to ensure problems have been adequately resolved
• Other duties as required

Qualifications:

• Working knowledge of general testing principles and best practices
• Track all results, problems and defects throughout the testing cycle
• Execute test plans and test scripts
• Knowledge of Cloud technologies
• Knowledge of Agile methodologies, including Scrum or Kanban
• Knowledge of cross functional team models
• Strong written and oral communication
• Skills Strong interpersonal skills, with a focus on rapport-building, listening and questioning skills
• Strong technical writing skills
• Ability to think critically
• Ability to conduct research into a wide range of computing issues as required
• Ability to absorb and retain information quickly
• Ability to present ideas in user-friendly language
• Highly self-motivated and directed
• Keen attention to detail
• Proven analytical and problem-solving abilities
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Exceptional customer service orientation